Mocha still crashes After Effects, even in AE Beta version

Question

After four days screaming my head off, trying to use the Mocha add on that comes with my purchase of the Adobe Creative Suite, I have come to the realization that there is no solution for the perpetual bugs that have been present in Adobe software since literally 2017.

Every posted solution, from clearing cache, disabling GPU, do not work on a Mac.

AE crashes before Mocha even finishes launching.

So, I found the Beta version of After Effects, and thought tis might offer a solution.

In this version, Mocha actually launches, and I can drar splines around my subject.

However, a tiny popup box is ever present on the After Effects screen, saying "Mocha is Launching".

From that point, everytime I click on the AE window, I get an annoying ding. AE is frozen.

As long as this launch window is present, all I can do is draw splines, and play from the Mocha window. The masks do not appear, so once again, Mocha isn't working properly. If I click the red button to close the box, Mocha disappears.

Help? SOS? Anyone?

Ross_Shain · Accepted Answer

I just want to add that Ross from Boris FX offered help as well.

Thanks to the Boris FX team for umping onboard to help solve this issue!

Glad to help. Sounds like the confusion was over the Mocha AE plugin interface being "modal" and taking over when launched. This is standard behavior and AE is clickable once the Mocha AE interface is closed.

To add here, Boris FX recommends Adobe AE users to use the official Mocha AE forum as the first point of contact if you need to get in touch with the product specialists:

https://forum.borisfx.com/c/mochaae/

and if you are crashing and need technical support from Boris FX, you can open a case here:

https://borisfx.com/support/open-a-case/