Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


MSVCR110.dll is missing - After Effects will not start

New Here ,
Jul 08, 2021 Jul 08, 2021

Copy link to clipboard

Copied

I am getting these messages:  "The code execution cannot proceed because MSVCP110.dll was not found. Reinstalling the program may fix this problem."
"The code execution cannot proceed because MSVCR110.dll was not found. Reinstalling the program may fix this problem."

After Effects will not start (2019, 2020, 2021), but PS, AI, LR, etc will.  I have reinstalled AE 2021 and also reinstalled Microsoft Visual C++ Redistributable with no luck.  Any thoughts?

TOPICS
Crash, Error or problem, Freeze or hang

Views

698

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Jul 08, 2021 Jul 08, 2021
I think I found the solution.  I uninstalled and reinstalled Visual C++ Redistributable for Visual Studio 2012 Update 4 https://www.microsoft.com/en-us/download/details.aspx?id=30679&tduid=%28df9556b3dcc63111a51acc05582ba116%29%28256380%29%282459594%29%28TnL5HPStwNw-Nt10fD_ZWXvC_Wh.N3Cm9A%29%28%29and that seemed to fix it.

Likes

Translate

Translate
New Here ,
Jul 08, 2021 Jul 08, 2021

Copy link to clipboard

Copied

I think I found the solution.  I uninstalled and reinstalled Visual C++ Redistributable for Visual Studio 2012 Update 4 https://www.microsoft.com/en-us/download/details.aspx?id=30679&tduid=%28df9556b3dcc63111a51acc05582b...

and that seemed to fix it.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 24, 2021 Jul 24, 2021

Copy link to clipboard

Copied

LATEST

@scottnorrisphotography thank you for providing a direct link! Feel like it can get confusing with the # of windows installers.  To add some info was getting the error upon opening 17.5, tried updating to 17.7 hoping that would fix the issue but then started reading about the Visual studio fix. 

 

Saw the same answer listed here but the links were all dead..  Installed both vcredist_x64.exe and vcredist_x86.exe, did not seem to need the 3rd file.  After that did a quick "restart" for good measure and now AE opened!  Just wish I didn't bother updating AE.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines