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3

my AE always crashes after 10 minutes

Community Beginner ,
Feb 19, 2024 Feb 19, 2024

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DE:

Hallo zusammen,
mein AE stürzt nach ca. 10 Minuten ab. Ich habe bereits das Cleaner Tool verwendet und die complette Cloud gelöscht. Auch mehrmals AE neu installiert. Es sind keine Plug-Ins vorhanden, Cache geleert und auf Voreinstellung zurückgesetzt.

Macbook von 2019 mit Intel i7 - sollte ja kompatibel sein und anfangs hat AE auch einwandfrei funktioniert.

Am Macbook sollte es nicht liegen, alle anderen Programme funktionieren - Hardware und RAM Test auch alles ohne Fehler.

 

Hoffe jemand kann mir weiterhelfen - Danke

 

EN:

Hello everyone,
my AE crashes after about 10 minutes. I have already used the cleaner tool and deleted the entire cloud. Also reinstalled AE several times. There are no plug-ins, cache cleared and reset to default.

Macbook from 2019 with Intel i7 - should be compatible and AE worked perfectly at the beginning.

It shouldn't be the Macbook's fault, all other programs work - hardware and RAM tests also everything without errors.

 

Hopefully anyone can help me - Thanks

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Crash , Freeze or hang

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Community Expert ,
Feb 19, 2024 Feb 19, 2024

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You turn off an anti-virus software if you use it.

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