My after effects preview wont play.

[Axel29001021rxp9]

I know lots of people have had this problem, and none of the suggested soloutions have worked for me. I have tried restarting, reloading, etc and still nothing. One frame has loaded and nothing else. here is a picture.

[Peru Bob]

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the After Effects forum so that proper help can be offered.

[Kartika Rawat]

Hi there!

Sorry to hear that. Would you mind sharing your system details (OS, CPU, RAM, GPU)? Are they screen-recorded footage?

Let us know.

Thanks,

Kartika