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Buse__
Buse__
Participant
January 1, 2020
Question

My preview doesn't stop playing

  • January 1, 2020
  • 50 replies
  • 20782 views

I've been trying to animate a little something but whenever I press space or 0 to preview it, it won't stop, it takes a really long time IF it does. I never had this issue before I updated to CC2020, it can't be a media cache or a RAM issue, cause I literally only have like 5 layers of text;; It just keeps looping over and over. 

    50 replies

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    johnlsl
    johnlsl
    Participant
    June 24, 2020

    Today i am Try to do a ram preview and i am getting this too, at Window Version 17.1.1 (Build 34)

    A
    AdventureMilo
    Participant
    June 24, 2020

    The only thing that worked for me was turning off the preview looping, so that whenever I start the preview, it only plays back once and then stops.

    Hope this gets fixed soon because the audio is almost always off when I do a single run even once it caches

    R
    RussWC
    Participant
    June 4, 2020

    I use After Effects primarily for work, and this software has really let me down. Can't even get the preview to run correctly.

      juanjo3D
      juanjo3D
      Participating Frequently
      June 10, 2020

      After my last ram preview error + Alt F4 to force closing AE   at 7:45 a.m. I realized there was no Mercury or CUDA proyect setting available: ghosted out.

      After second launching CUDA or Mercury transmit is available again....so I choose CUDA and working fine so far (15 minutes). May be the mistake is not recognizing Nvidia card when launching. 

      juanjo3D
      juanjo3D
      Participating Frequently
      June 3, 2020

      Reading all these tricks upon how to preview... It looks like an old motorcycle, the one only the owner knows how to start. But this is supposed to be a brand new car. My feeling  now is this: there are no more CD installers with a very stable software inside ( I can't imagine all theese issues and a pack of CD's distribution  release every month for free after you pay). So we all are betatesters. In this way Adobe can release sooner a new version. Sincerelly fustrating

       

        A
        AdventureMilo
        Participant
        June 2, 2020

        Temporary solution:
        Use the Preview panel controls (play button) and don't move your mouse off it. This should allow you to stop it almost immediately.

        I found that using spacebar puts me in the loop limbo too.

          E
          E11World
          Inspiring
          June 2, 2020

          Adobe tools have gotten many stupid stability issues over time. I'd rather have no new features for 2 years but no crashes or other issues that slow down the flow of everything. Gosh!! I've had so many issues with at least 3 apps (Photoshop, XD, AE) in the last few months it's really making me consider moving away and quiting adobe all together.

          T
          Tranquil_friends15C2
          Participant
          May 31, 2020

          having the same issue. i have noticed less of a probelm when my external monitor is not connected. I am on a 2018 MacBook Pro with a Dell Ultra Sharp monitor connected via the Displaly port of the monitor to USB-C drive of the Mac. 

          S
          siamakp
          Participant
          May 28, 2020

          same issue here!

          juanjo3D
          juanjo3D
          Participating Frequently
          May 29, 2020

          Updating driver....no problems during last 24 hours. But an annoing issue may be related to this is the fact that previewing ...lets say 20" clip in Full HD takes all the available RAM (32 in my case) then it slows down I can not even move mouse. I just bought an 1 TB SSD to move temp folder and video there to improve speed...but nothing. I have to empty  cache every  30 minutes or less. Otherwise I'll have to force a close app and loose my job.  Too many AE 2020 issues with rotoscoping and now with previewing. If I can not preview I can not work. Older AE versions are sooo much more stable!!

           

          Austin_Mtech
          Austin_Mtech
          Participant
          May 26, 2020

          How has this issue still not been addressed? This is happening to me right now. I have clients that need these finished animations which are being slowed down heavily by this issue. Adobe this needs to be fixed.

          Roland Kahlenberg
          Roland Kahlenberg
          Legend
          May 27, 2020

          There are a few ways to initiate a Preview. Have you tested with the different Preview setups to see if at least one of them works as expected?

          Very Advanced After Effects Training | Adaptive & Responsive Toolkits | Intelligent Design Assets (IDAs) | MoGraph Design System DEV
          M
          mikep35929273
          Known Participant
          May 27, 2020

          I got it working. Not sure if this will help everyone, but I updated my Nvidia studio driver over the weekend. So to test to see if that was causing the problem, I installed the game-ready driver yesterday and the it stops and plays fine now by pressing the spacebar. (yes Roland Kahlenberg, I know and tried all the ways to initiate a preview)

            juanjo3D
            juanjo3D
            Participating Frequently
            May 21, 2020
            I  usually work at 25 fps and still same issue. The problem must be
            somewhere else

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            Juan Gálvez
            Director de Producción
            juanjo@tresdedos.es
            C/ Ángel Lozano, 18 - 4C • 03001 Alicante
            Telf. 965 12 52 74 www.tresdedos.es





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            mikep35929273
            Known Participant
            May 26, 2020

            I'm having the same problem, the time line is playing and it wont stop unless I force quit. I'm losing billable hours on this job. It's been 5 months and no response from Adobe.

            M
            Muki_Adobe
            Participant
            May 20, 2020

            I have the same problem, but ive just tried something and it seems to work, try to change the framerate on your preview bar on the right to 25fps, its working for me now...

              Whispering_Lark98A4
              Whispering_Lark98A4
              Participating Frequently
              May 29, 2020

              This work for me. Thank you.

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