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No preview in preview panel 17.1.2

New Here ,
Aug 15, 2020 Aug 15, 2020

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The preview panel doesn't show my composition. This didn't start until I update to 17.1.2. I have uninstalled it and reinstalled it. And when I close AE, it doesn't close all the way. 2020-08-15_12-33-02.jpg 

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Crash , Error or problem , FAQ , Freeze or hang , Performance , Resources , User interface or workspaces

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Community Expert ,
Aug 15, 2020 Aug 15, 2020

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Can you share a screen shot? Does the tab at the top of the panel say composition? If it says layer or footage please switch over to the composition tab.

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Community Expert ,
Aug 15, 2020 Aug 15, 2020

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You can also go to the top of the interface and go to window and make sure that the composition window is checked.

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New Here ,
Aug 19, 2020 Aug 19, 2020

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2020-08-19_17-15-58.jpg2020-08-19_17-16-29.jpg

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New Here ,
Aug 19, 2020 Aug 19, 2020

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As you can see. The first picture composition is up and there is nothing else in the window. The second picture has an image. Both do not show in the editing window. This only happens in the latest version.  

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New Here ,
Aug 15, 2020 Aug 15, 2020

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Yes, it does say composition. It also doesn't show anything else. I can double click on one of the lairs and it won't show that either. I had to uninstall to finsh a project but I will reinstall after and send you a screenshoot.

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Adobe Employee ,
Aug 20, 2020 Aug 20, 2020

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Hi isaacm11513011,

 

Thanks for reaching out. We'd need more information so that we can troubleshoot the issue properly.

  1. What are your system specifications (CPU, GPU, RAM, OS)?
  2. Are you using any third-party plug-ins for After Effects? If so, what happens if you remove them?
  3. Is it happening with all the project or only the once you created in this version (17.1.2)?

Let us know, we're here to help.

 

Thanks,

Nishu

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