Skip to main content
Participant
September 19, 2024
Question

No puedo cancelar suscripcion en after effects

  • September 19, 2024
  • 2 replies
  • 203 views

Hace 1 mes atras que quiero desuscribirme  de after effects y no aparece ningun plan y me siguen COBRANDOOO!!!!. No hacen nada al respecto y ya no necesito mas ese plan en el cual JAMAS me dieron para usar la app ayuda porfa

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
September 19, 2024

See here:
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
and here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If you have trouble canceling, please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You can also contact Adobe by X (was Twitter):
https://twitter.com/AdobeCareng.html

Participant
September 19, 2024

@16509736 

nishu_kush
Community Manager
Community Manager
September 19, 2024

Sorry for the inconvenience. Please reach us out via phone or chat to get help swiftly.

Let us know how it goes.


Thanks,
Nishu