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Tanvi29885820lizl
Participant
May 15, 2023
Question

Not able to import videos in Ae.

  • May 15, 2023
  • 1 reply
  • 181 views

Hi, I am not able to import single or comp videos in after effects even upto 1 min. It keeps on loading but does not work. Even after reducing its size in Me its showing the same problem. Also If I create a dynamic link in Premiere pro the project in permiere pro itself starts to hang. Theses are my system details, is it 

because of my system or there could be a solution for this? 

 

This topic has been closed for replies.

1 reply

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
May 15, 2023

Hi Tanvi,

 

Sorry for your issue.

I'm sorry to hear you're having trouble, but it seems your system might not be meeting the minimum system requirements for After Effects, which could lead to some performance issues. Could you describe what exactly happens when you try to import the footage? Are there any error messages that pop up? Does After Effects respond at all during this process? Also, it would be helpful if you could try importing a different media file and see if the problem persists.

We're here to assist.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

 

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