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madelinet14
madelinet14
Participant
January 29, 2018
Answered

Not able to quit after effects

  • January 29, 2018
  • 4 replies
  • 18045 views

so basically i've accidentally tried to render a video with the cc repetile set to 20,000 which caused the rendering process to be halted with a notification saying the layer exceeds the maximum size. Ive tried command Q to quit and that wont work, i've tried shutting down my laptop/uninstalling the software but neither of these work whilst the application is open. Ive pretty much tries everything i can think of and nothing has worked.

I don't mind if i loose my work as it was only a short video

My computer is a MacBook Air 13inch with OS Sierra version 10.12.3. it came out early 2015

    This topic has been closed for replies.
    Correct answer Vishu_Aggarwal

    In MAC you can Force Quit the application by using shortcut  ALT + CMD + ESC, which will give you the force quit window, select the AE application and click force quit.

    4 replies

    E
    EmmaAnastasia
    Participant
    September 6, 2018

    Hi, I was in a rush last night a closed after effects in the middle of it loading, and I've gotten back onto my computer 24 hrs later and after effects is still unresponsive. I tried force quitting- still no response. I also tried restarting my MacBook but it wouldn't restart because after effects was still running. I cannot open the application or close it. !

    Vishu_Aggarwal
    Vishu_Aggarwal
    Participating Frequently
    September 6, 2018

    You can open activity monitor and then look for the AE process...select it and click on the right-top button (Force a process to quit).

    or you can force shutdown the system by holding down the power button till the screen goes black.

    Vishu AggarwalAdobe Certified Instructor, Professional and Expert
    D
    design224
    Known Participant
    January 6, 2023

    On Windows 11. I have both right-clicked and tried from selecting After Effects then "End Task" and neither workds. Neither does right-clickng on AE and choosing to "End tree Process". 

    Within Adobe Creative Cloud desktop app, it says "Open" next to AE but when I try to update Camera Raw, it says to close After Effects. ACC won't let me uninstall AE to try and reinstall it. Requires a full shut down. Not good

    Multipasser
    Multipasser
    Inspiring
    August 7, 2018

    Latest AE 15.2? just hangs sometimes and it keeps restarting but never loads. I cannot force quit it.

    It will never start up again unless I reboot. So annoying.

    ToolfarmJP
    Community Expert
    ToolfarmJPCommunity Expert
    Community Expert
    January 30, 2018

    Hello,

    You can also get access to the menu to quit the application. You click Apple icon on the top left and choose Force Quit.

      Vishu_Aggarwal
      Vishu_AggarwalCorrect answer
      Participating Frequently
      January 29, 2018

      In MAC you can Force Quit the application by using shortcut  ALT + CMD + ESC, which will give you the force quit window, select the AE application and click force quit.

      Vishu AggarwalAdobe Certified Instructor, Professional and Expert
        madelinet14
        madelinet14Author
        Participant
        January 30, 2018

        Thank you so much! that worked like a charm.

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