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Community Expert
November 5, 2017
Question

NVIDIA CUDA driver update for OSX 10.13.1

  • November 5, 2017
  • 4 replies
  • 10458 views

Nvidia finally released an update for their CUDA driver that will stop the warning on boot that the driver needs updating. It's a two-step process including the installation of the GPU Driver Version: 10.27.6 378.10.10.10.20.107, the NVIDIA Driver Manager and then finally the CUDA update. It took a 30-minute chat session with NVIDIA support to get it done but AE and Premiere Pro are now measurably faster and if you insist on using Ray-traced rendering in AE it actually works. I admit it almost works well enough to try and use on a small project.

There is a problem, however. The driver isn't perfect and every once in a while the panels in AE, the tabs in Safari, the workspace in Word, all kind of go crazy and flicker and flash while you move your mouse around to try and get some work done. Since this affects all apps, even when no Adobe apps are running, I filed a bug with NVIDIA instead of filing an Adobe bug report. The problem seems to be completely random and a reboot fixes it. No data loss and no crash but I thought you should know. The only machine that I currently have that has a compatible NVIDIA card is a late 2013 MacBook Pro R 15. If you have a similar machine and see these problems you'll now know what is going on. If you have another Mac with a compatible NVIDIA card please let us know if you run into the same problems and file a bug with NVIDIA.

Thanks.

This topic has been closed for replies.

4 replies

attravelfox
Participant
March 15, 2018

I got here looking for how to make Premiere Pro CC faster. I have this iMac config:

It's now March 14, 2018, and both CUDA and NVIDIA have updates for this year. I basically followed alphaae 's post on Dec 4, 2017 3:29 PM (just 2 up before this post), and at the end made my way to the current UPDATES

Follow STEPS 1 and 2, then Restart

STEP 3: Nvidia's Driver Manager

March 2018 Quicklink: Download NVIDIA, GeForce, Quadro, and Tesla Drivers

How to search for a newer driver, for you folks in the future:

DRIVERS > All Nvidia Drivers >

and for the PRODUCT TYPE all the way to LANGUAGE, you have to figure yours out (I know didly shiz but I came up with this for MY configuration below):

Hit Search, then Download your update.

* Take note of the encircled "NVIDIA CUDA Driver for MAC" as this is how I got the latest driver in step 4 below.

Restart

Step 4: Download the latest CUDA version

March 2018 Quicklink: NVIDIA DRIVERS Quadro & GeForce macOS Driver Release 378.10.10.10.20.109

And again for folks in the future:

Please look at the screenshot above.

First, you had to download the NVIDIA driver that's why you filled out that form. Now you're trying to download the NVIDIA CUDA driver, so even though it's on the same page, it goes to a different link. 

Restart

Step 5: Now this is where it differed for me. My Nvidia CUDA still shows "Update Needed" after following all the steps above, but this time I clicked the "Install CUDA Update" button which is visible, and it updated itself. 

I restarted again and no more annoying red "Update Required", and on top of that, CUDA is now available on my Premiere Pro!

(File > Project Settings > General > Renderer)

LASTLY, I haven't tested PPro yet, so I can't say if there was a significant change in speed and rendering, I just wanted to the get this out before I forget. Good luck!

@travelfox

Participating Frequently
July 24, 2018

In step 3 of attravelfox's instructions above the correct link for the mac drivers is here (as of July 24, 2018):

CUDA Drivers for MAC Archive|NVIDIA

Known Participant
December 4, 2017

Hey, everyone, I think I may have found something that works.

Here's the original error I was receiving.

After 2 chats with Nvidia and 1 with Apple, both which proved unhelpful, and almost a full days worth of work to fix the issue. I think I may have found something that works. Here are the steps I took to fix my CUDA and Nvidia graphics card issue.

I have a Mid 2014macbook pro with NVIDIA GeForce GT 750M graphics card.

STEP 1. UNINSTALL THE MACOS CUDA DRIVER


Navigate and delete all CUDA existing native drivers and related components installed on your Mac (by right-clicking at Finder on the dock and selecting "Go to folder...":
- /System/Library/Extensions/CUDA.kext
- /Library/Frameworks/CUDA.framework
- /Library/LaunchAgents/com.nvidia.CUDASoftwareUpdate.plist
- /Library/PreferencePanes/CUDA/Preferences.prefPane
- /System/Library/StartupItems/CUDA/
- /Developer/NVIDIA/CUDA-5.0
- /usr/local/cuda
(Some of those will be empty and it's normal)

(note: when I deleted my I had a CUDA-7.0 in my startup. If you can’t find a file you may have to search for it with your “spotlight” search to find it.)

RESTART YOUR MAC

STEP 2. CLEAN OUT ALL CUDA SETTINGS

Some of the CUDA extensions and files can still be hiding in your machine so you must also delete the extensions just in case.

To do so I downloaded an app called CleanMyMac 3 that was recommended by another forum with this problem.

There is a full version you can purchase but I just used the free version.

In CleanMyMac select “Extensions” and then search for “CUDA”.

After searching I found 3 additional CUDA files that I deleted. CleanMyMac also found an extra extension that was associated after I deleted those extensions that were associated with CUDA. I had to restart the app to find this additional extension.

I also removed CUDA from my system manager in preference from my mac to get all traces of CUDA off my system that I knew of. 

RESTART YOUR MAC.

STEP 3. DOWNLOAD NVIDIA’S DRIVER MANAGER

This is the newest Mac Nvidia driver software for mac that was released on 12-1-17 and install.

http://www.nvidia.com/download/driverResults.aspx/127529/en-us

RESTART YOUR MAC

STEP 4. DOWNLOAD CUDA VERSION 9

Download the latest CUDA mac drivers and install.

http://www.nvidia.com/object/macosx-cuda-9.0.222-driver.html

RESTART YOUR MAC.

STEP 5. ENJOY CUDA

After doing all these steps I no longer have an error message in my CUDA preferences asking to update to the latest version and I also have CUDA rendering back in my Adobe Media Encoder for use with Premier and After Effects.

Hope this helps you guys out.

I found out a lot of this info by searching through this forum so big thank you to all the guys in that forum who troubleshooting these issue for me. To check out the forum check out this link.

https://devtalk.nvidia.com/default/topic/1025945/cuda-setup-and-installation/mac-cuda-9-0-driver-fully-compatible-with-macos-high-sierra-10-13-error-quot-update-required-quot-solved-/1

Participant
December 6, 2017

Great! It looks like it worked!

Participant
December 3, 2017

Yeah. I also see this warning. How can it be removed.

Community Expert
December 3, 2017

The instructions are on the NVIDIA site. The process ends with the installation of the Cuda Driver. It starts with the NVIDIA manager (think that is what is called). It is a two-step install, reboot, install reboot process. Just Google NVIDIA Cuda dirver update OSX 10.13.1 and you should find the info.

Answering my phone....

Participant
December 4, 2017

Hi,

Could you give me some more detailed info.

I only see PC desktop managers:

http://www.nvidia.com/object/nview-driver.html

thanks

2017-12-03 16:56 GMT+01:00 Rick Gerard <forums_noreply@adobe.com>:

NVIDIA CUDA driver update for OSX 10.13.1 created by Rick Gerard

<https://forums.adobe.com/people/Rick+Gerard> in After Effects - View

the full discussion <https://forums.adobe.com/message/10014863#10014863>

Known Participant
December 2, 2017

Hi Rick,

Did you ever get this working correctly?

I do a lot of editing with Premier and AE and the inability to use Cuda when editing is a pain. Would you have any step by step instructions and locations where to download the drivers and software?