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Open using rosetta doesn't work

Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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Hello, i recently downloaded a newer version of ae. 2022 to be exact. It is telling me that i have to enable "open using rosetta'' thing to get my plug-ins back, but for some reason i dont have this option ...  ( i have macbook pro M1) (macOS Sonoma)

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Community Expert ,
Oct 09, 2023 Oct 09, 2023

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You have jumped the gun. Sanoma is not yet compatible with any Adobe products. If you make a living with your computer, you should never jump an OS version without having a bootable backup hard drive with the current working OS and AE version installed. The solution: Roll back a version of your OS (difficult with a Mac) or wait for the software to be updated to the latest version of the OS. This applies to all software, not just Adobe's. This applies to all operating systems. Without a backup bootable hard drive containing a working version of your software, you take an incredible risk when you update your OS.

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Explorer ,
Oct 16, 2023 Oct 16, 2023

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Rick your reponse is not entirely correct.  Last week Trapcode (Maxon) plugins were working with Adobe using Somona.  Now the Rosetta option is gone.   I find it extremely insulting that users who are using premium software and worldwide established plugins must constantly research updates prior to installing.  The responsibily of Adobe is to make sure their software and updates work with all operating systems.  If not, they shouldn't release updates every few hours until they have been proven to work.  All of us who are reporting these issues have invested thousands of dollars in equipment and software and we expect service providers to step up and provide the "services" we pay for.  We don't need to be lectured nor should  we have to spend more time and money on backup drives and "just in case" measures because software providers may or may not be doing their job.  I did research possible issues before upgrading to Sonoma, and I didn't see any reports of Adobe not being ready.   What's really going on here is Apple, Adobe and Maxon are muddying the waters so much with failures, it's really hard to tell who is at fault.  The answer is ALL of them are guilty, and all of them need to get their act together.    

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New Here ,
Oct 26, 2023 Oct 26, 2023

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I also made this mistake, Adobe is a very good and technological platform on the one hand but on the other hand it is a platform full of errors and bugs. We also have the problem that the majority of mac os updates are bad at first and take a long time to take effect, I really needed to use certain plugins but I won't be able to because I updated the machine before checking about rosetta, now we'll have to wait for the good I want Mac OS or Adobe to be able to go back to working the way we were used to.

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Explorer ,
Oct 26, 2023 Oct 26, 2023

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Yes.  After Adobe automatically install their 2024 versions, I realized there was a problem.  The 2023 versions work fine with Trapcode plugins etc. and Sonoma.  HOWEVER, you cannot open at 2024 project in 2023.  This makes no sense, and makes it painfully difficult for offices running multiple users trying to share project files.  There is no viable excuse for ALL of these software and equipment service providers to NOT communicate AND, updates should be restricted to once a year in order to make sure they work.    

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