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tristansummers
Inspiring
May 31, 2023
Answered

Option to prevent Auto open of properties panel PLEASE

  • May 31, 2023
  • 3 replies
  • 1677 views

Hello alll.

The new properties panel is causing crashes, but much more importantly, I want complete control over mu own workspace.

It is currently auto-opening whwnever I select a tool.

Please can a preference be added to turn off this behaviour?

And in the meantime, if anyone knows a hack to do it myself, I would appreciate it.

 

I think it is conflicting with complex expressions and third party script panels and basically is not yet a replacement for simply pressing UU.

I am sure it will be a great development when it is stable.

 

tagtagtag

    Correct answer tristansummers

    Thanks that does it. guess I hadn't made the link that what used to open the charcter palette would open the not quite as useful properies panel.

     

    If crashes didn't happen in the middle of nightmare deadlines I would have time to submit more detailed reports. I let the app submit reorts on the day it happened a lot but after the hunderedth time it seemed pointless. 

    3 replies

    J
    jeremyw54803074
    Known Participant
    November 8, 2024

    I am also finding the properties panel to be frustrating, for a few reasons.

     

    If I don't want it open, it means I don't want it open.

     

    I can access the same information elsewhere, at any time, when I decide I need to.

    We organize or apps so that it works for us. We don't want intrusive, unwanted, pop-ups, or redundent panels. If you want to have a properties panel, that's fine, but don't force its presence on us. Screen realestate is important and deliberate.

     

    Lastly, when you have a panel that you need to close more than you use it, it is a problem.

    JohnColombo17100380
    Community Manager
    JohnColombo17100380Community Manager
    Community Manager
    May 31, 2023

    Hi @tristansummers,

    No hack required; with the Shape or Pen tool selected, disable "Auto-Open Panel" in the toolbar. The same is true for the Type tool.

     

    I'd be curious to further investigate the crashes you are experiencing and attributing to the Properties panel. Have you submitted crash reports with your email so we could take a look at what's happening?

     

    Cheers,

    - John, After Effects Engineering Team

      T
      tristansummersAuthorCorrect answer
      Inspiring
      May 31, 2023

      Thanks that does it. guess I hadn't made the link that what used to open the charcter palette would open the not quite as useful properies panel.

       

      If crashes didn't happen in the middle of nightmare deadlines I would have time to submit more detailed reports. I let the app submit reorts on the day it happened a lot but after the hunderedth time it seemed pointless. 

      JohnColombo17100380
      Community Manager
      JohnColombo17100380Community Manager
      Community Manager
      May 31, 2023

      I do see one report from you from within the last week that has some clues that we can investigate, so thank you! Even if you don't have time to type in detailed steps, simply filling out the email will allow us to reach out for information and connect the crash to your forum reports. We make lots of fixes based on reported crashes—they are a huge help as we continue to stabilize and improve AE.

       

      Cheers,

      - John, After Effects Engineering Team 

      Ishan Y
      Community Manager
      Ishan YCommunity Manager
      Community Manager
      May 31, 2023

      Hey tristansummers,

      I'm sorry to hear about this. You can disable the properties panel by going to Window > Properties. Could you share more information about the crash? Do you see any error codes or messages? I'd like to help you troubleshoot.

       

      Thanks,

      Ishan

       

      T
      tristansummersAuthor
      Inspiring
      May 31, 2023

      Hi

      No you can't. It reopens every time you switch tools. hence the post!

      Closing it has stopped the crashing on projects with a lot of shape layer expressions or with Overlord.

      error code 41 I think last time

      But I also trashed preferences again just to make sure

       

      J
      Community Manager
      Jessica McMillanCommunity Manager
      Community Manager
      May 31, 2023

      @tristansummers 

      Could you explain a workflow, where you closed properties panel on a workspace, did xyz actions and the properties panel came up again? Preferably after you had already experienced the discoverability popup of it?

      I know that there was some discoverability features added so the first time you did some actions it would display along with a coachmark explaining the feature. Any time you reset/trash preferences, this would reset that discoverability check and would pop up the properties panel and that coachmark as well as resetting your workspaces where the properties panel would be present again.


      Also - if you have an example project you could send us that crashes with the properties panel, that would be of interest to our engineering team to track down the source of the issue.

      Thanks for your post.

      All the best,
      Jessica McMillan
      AE Engineering

       

      All the best,Jessica McMillan - AE Engineering
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