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As you can see in the screenshot, it doesn't show anything in the preview composition window. I've tried everything and nothing seems to be working. Anyone got any ideas?
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A blank/blank Composition panel usually indicates incompatible GPU drivers. What GPU hardware are you using and what driver version?
Thanks for any further info,
- John, After Effects Engineering Team
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Thanks for your reply, I'm using a laptop which has a AMD Radeon RX Vega M GL graphics card. The driver version is 26.20.15029.15007.
Thanks,
Damian
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Hi Damian28699033x29k,
We're here to help.
Could you share your system specifications (CPU, GPU, RAM, OS version)? What's the exact version of After Effects you're using? Are you using any third-party plug-ins?
Try this - Go to After Effects Preferences > Display > disable Hardware Accelerated Composition, Layer, and Footage Panels.
Let us know if that help.
Thanks,
Nishu
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Hi, no problem.
CPU: Intel i7-8705G 3.10GHz
GPU: AMD Radeon RX Vega M GL
RAM: 16 GB 2400 MHz
OS Version: Windows 10 Home, 19044.2604
I'm using the latest version of After Effects, disabling Hardware Acceleration didn't do anything, in fact it was already disabled.
Thanks,
Damian
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Thanks for sharing the details. Is it happening in a particular project or all of them? Are there any third-party plug-ins installed? Can you try switching to Mercury Software Only in File > Project Settings?
As basic maintenance, try clearing the preferences. Here's how: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after...
Let us know the results.
Thanks,
Nishu
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This is happening to all the projects. I don't have any third-party plug-ins installed. I tried both of the things you suggested and neither of them helped.
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Are you on dual monitor setup? Could you try disabling your AMD GPU in the Device Manager and running After Effects?
I understand it's not the solution but it'll help us to narrow down the issue.
Looking forward to your response.
Thanks,
Nishu