Question
Preview error after Black screen
I'm experiencing issues with the preview in After Effects. When I move along the timeline, I notice flickering in what would be the render viewer. However, when I play the project and let it run for the assigned time on the timeline, it displays normally.
This problem started on Friday, 01/16/2025. Today, Sunday the 19th, I haven’t been able to resolve it.
Before opening After Effects on Friday, I updated the graphics driver (a single update). I’m using a notebook (Bangho Max L5) with an Intel i5 processor (Windows 10 Pro OS), Iris Xe graphics, 32 GB of RAM, and three drives: (C) 222 GB, (D) 931 GB, and (E) 1.81 TB.
Here’s what I’ve tried:
- Uninstalling the graphics driver and reinstalling it... (No apparent result)
- Trying to install a driver version prior to the update I performed (Couldn’t do it); I have the drivers updated as of 01/19/2025
- Uninstalling After Effects and reinstalling it (No apparent solution)
- Installing a previous version (25.1) from Creative Cloud (No apparent solution)
- Modifying After Effects preferences (cache, memory, preview environment, etc.)... NOTHING...
- Deleting temporary files from the operating system (Still the same)
What could it be?
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