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November 9, 2018
Question

preview issue

  • November 9, 2018
  • 5 replies
  • 2178 views

I have purchased AE, When I am playing the video for preview the marker will only run for preview for few seconds and then comes back to  where it has started and repeats it again and does not exceed.

That means my preview is being for only few seconds and not proceeding. plz help

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5 replies

Mo Moolla
Legend
November 13, 2018

Something is going wrong when you are switching between the Retina display and the external monitor. What monitor are you using and whats the resolution.

Participating Frequently
November 13, 2018

My disk cache is set to 23GB, the used cache size on disk is only 2-3GB with around 90GB free. Cache location is my home folder. Have emptied the caches and it does the same, no errors are logged to the console.

External display is a basic LG monitor running at 1920x1200, connected via HDMI.

Mo Moolla
Legend
November 13, 2018

Is there any possibility for you to move these 3 i.e Disk Cache, Conformed Media Cache and Conformed Media Cache Database onto another fast drive like an external SSD. Its never ever a good idea having the scratch disk on the same drive as the OS. It will slow you down terribly

See how mine are set up. External SSD so no conflicts with any OS files etc. This is how you need to set up your workflow before you even begin on AE projects

Mo Moolla
Legend
November 10, 2018

Are you pressing the 0 key on the numbpad or the return key.

I think this is the issue you are having. If your current time indicator is at a certain point on the timeline and u press 0 for a RAM preview it will render to that point only and then restart and loop.

To preview on the timeline press the return (enter) key and it will play until the end of the timeline or to any point you want it to

Andrew Yoole
Inspiring
November 10, 2018

What is the resolution and frame rate of your composition?

November 10, 2018

IT SAYS 6% OF RAM IS BEING USED

Andrew Yoole
Inspiring
November 9, 2018

After Effects uses RAM to store previews.  The less RAM you have, the less time you can preview your compositions.

Solutions:

Reduce your preview resolution

Reduce your preview frame rate

Add more RAM to your computer

November 9, 2018

I have 16gb ram

Dave_LaRonde
Inspiring
November 9, 2018

May we assume that you are aware that any other applications you have open will also use RAM?

Legend
November 9, 2018

Change this

November 9, 2018

sorry did not work

Kyle Hamrick
Community Expert
Community Expert
November 9, 2018

To confirm, do you have an understanding of how the work area affects this?
Preview without rendering in After Effects