Skip to main content
E
ElektricHeart
Participant
October 20, 2021
Question

Preview Panel Not showing Media

  • October 20, 2021
  • 2 replies
  • 132 views

Hey there, I'm Somewhat new to the program I've used it for roughly 9 months. This past week Something switched and the preveiw Panel quit working. It comes up, but displays nothing. I've restarted The program, the computer, even Cleared the memory and disk cache. The project is essentially done, But I've tried rendering whilst It's like this and it doesn't seem to work.

This topic has been closed for replies.

2 replies

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
October 21, 2021

Hi ElektricHeart,

 

Welcome to the community and sorry for your issue.

Did you try Rick's suggestion? Did it help? If not, please share your system specifications (CPU, GPU, RAM, OS)? Also, what's the exact version of After Effects you're using: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-find-the-exact-version-of-after-effects-you-re-using/td-p/9972137

Looking forward to your response.

 

Thanks,

Nishu

    R
    Community Expert
    Rick GerardCommunity Expert
    Community Expert
    October 20, 2021

    Try resetting your workspace (Window/Workspace/Your Workspace/Reset workspace menu) or pick another workspace.

     

    If that does not solve your problem try resetting preferences by holding down Shift + Alt/Option + Ctrl/Cmnd when you open After Effects.

     

    If that does not solve the problem we need workflow details, system info, AE version, and embedded screenshots showing us the problem. Please use the toolbar to embed images.

     

    * The "Drag & Drop here..." area is buggy and should not be used to share images. Please use the toolbar or just drag your images to the reply field.

      E
      ElektricHeartAuthor
      Participant
      October 21, 2021

      Thank You! That worked!

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices