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Dr.Sq
Participant
August 18, 2023
Question

prewiew issue

  • August 18, 2023
  • 2 replies
  • 422 views

hi i have a slight issue with after effects.

 

everytime i try to render preview to see my stuff it renders like 5-10 frames and i can hear my pc working and then out of nowhere my pc stops working and the render stops,

 

if i click anywhere in the timeline the preview window goes gray.

 

i added some more effects but idk, i have a wery good pc so that shouldn't be the problem and i set AE to use alot of my ram so i'm  a bit confused to why this happens?

 

any tips? i run AE 2022 as my plugins don't work with 2023 when i tryed it out

    This topic has been closed for replies.

    2 replies

    S
    Community Manager
    shrayankaCommunity Manager
    Community Manager
    September 13, 2023

    Hi Dr.Sq,

     

    Moving it to Discussions for troubleshooting.

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    September 13, 2023

    Hi Dr.Sq!

    Sorry about the issue. Can you share your system details (OS, CPU, RAM, GPU)? Have you already tried resetting preferences and deleting cache files? 

    Let us know how it goes.

    Thanks.

    KR

    D
    Dr.SqAuthor
    Participant
    September 13, 2023

    hi there,

    i've tryed everything, i'm not "new" to AE ar Adobe in generel.

    and i'm rocking

    windows 11 pro (better support for new gear)

    CPU : intel i9-13900 KF

    Ram : DDR5 - 64GB 5600 mghz

    GPU : Nvidia Geforce RTX 4080 16GB

    Mylenium
    Mylenium
    Legend
    August 18, 2023

    That simply sou8nds like your computer is freezing up because your hardware acceleration isn't working properly. If you hear your PC rev up, then something is seriously wrong. Update your graphics driver, check the relevant settings. Same for potential issues with disk caches etc..

     

    Mylenium

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