Problems importing Alexa MXF files to AE and PR

[marioforero]

I am sure I have dealt with MXF from alexa before. This time I cannot import to AE nor PR these clips.

They are supposed to be ProRes in a MXF wrap bit I am getting this error.

I can see the files both in explorer and they play in VLC >  windows understands it why adobe doesn't want to?

Have tried installing K lite codec pack - Avid LE codecs - Arri's ReferenceTool. Tried in 3 different pc's still nothing. In Mac is working them just fine

Please help

[Mylenium]

There were several bugs with ProRes in all the 22.x releases and while some of them have been fixed, I think it's still pretty much busted on PC. You may be out of luck on that one. Consider going back to an older version or convert the files using e.g. Resolve to image sequences.

Mylenium

[Tom Nord]

Can you give this a try in the latest Beta build. We've updated the ARRI SDK and believe this may be resolved. If not then we should discuss the possibility of getting a sample file so we can investigate the issue. So far I'm not reproducing with the few files I've tried so far so there. I suspect the issue lies in the camera settings for how the files are generated and the files I tried used different settings.