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Sterphy
Sterphy
Known Participant
October 12, 2022
Question

Put the feature request forum back where it was!

  • October 12, 2022
  • 1 reply
  • 268 views

This is an absolute mess!  I'm convinced that Adobe has moved the bug report/feature request forum here so that posta calling out Adobe's poor quality software and lack of engagement with users gets buried. Ridiculous. 

    This topic has been closed for replies.

    1 reply

    JohnColombo17100380
    Community Manager
    JohnColombo17100380Community Manager
    Community Manager
    October 17, 2022

    Hi @Sterphy,

    The decision to move the bug reporting and feature requests to the Adobe Community was motivated by the desire of the After Effects team to better engage with customers as reports/requests are made. The previous feedback platform had a number of issues that made it difficult for us to effectively respond to incoming reports e.g. no way to tell a bug report from a feature request, no notification system, and many other issues. These issues unfortunately did lead to an acknowledged lack of engagement, but we are committed to doing better now that we have the right tool set, here on the Adobe Community forums. Your feedback is very important to us and we've brought it here so that it can get more attention, not less.

     

    Thanks for posting,

    - John, After Effects Engineering Team 

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