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Answered

"Couldn't find main entry point for camera raw"

Forum|Forum|6 years ago
November 5, 2019
4 replies
7920 views

Hi there,

I have been trying to gain access into AfterEffects , I updated my Mac , and updated Aftereffects and reinstalled twice now and every time I try and get into after effects , I am met with an After effects alert saying " Couldn't find main entry point for Camera Raw.plugin (48 :: 72) and then when I click okay I am met with another After effects alert saying "Unbalanced unprep (48 :: 30 )

" If anyone could please please help me with getting back into affter effects I would appareciate it so much !!! I have to get work done and I cannot find anything online..

This topic has been closed for replies.

Correct answer Vinay D.

Hi Jordank46535195,

We have observed an issue where in the users on Mac OS 10.14 are getting the option to update to Camera Raw 12.0 version and once they install it, they are getting File not Found error while opening images in Photoshop and it is also affecting After Effects and throwing the error mentioned above. The issue is reported. In the meantime the workaround is to download Camera Raw 11.4.1 from the below Global English link:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

Direct link for Camera Raw 11.4 for Mac OS 10.12 - http://download.adobe.com/pub/adobe/photoshop/cameraraw/mac/11.x/CameraRaw_11_4_1_mac.dmg

Install Camera Raw 10.5 for Mac OS 10.11 in case user reports the same issue on Mac 10.11

NOTE : Please DON’T use this link which to install Camera Raw 11.4 which is for India locale as it would start download Camera Raw 12.0. This link would be fixed soon

//Vinay

J

Jay C - Atlanta

Participating Frequently

I'm running 10.13.6 and have the exact same problem. Hope this fix works!

J

Jay C - Atlanta

Participating Frequently

YES! This fixed the problem for me running High Sierra 10.13.6. Thank You! I was down for the cound.

taherMD

Participant

Yes, this worked for me too. Thanks for the solution Vinay.

R

Rick Gerard

Community Expert

2020 is supposed to be compatible with Catalina but none of the other versions of AE are.

J

jordank46535195Author

Participating Frequently

What does that mean? Have you any idea how I can fix this 😞

V

Vinay D.Correct answer

Adobe Employee

Hi Jordank46535195,

We have observed an issue where in the users on Mac OS 10.14 are getting the option to update to Camera Raw 12.0 version and once they install it, they are getting File not Found error while opening images in Photoshop and it is also affecting After Effects and throwing the error mentioned above. The issue is reported. In the meantime the workaround is to download Camera Raw 11.4.1 from the below Global English link:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

Direct link for Camera Raw 11.4 for Mac OS 10.12 - http://download.adobe.com/pub/adobe/photoshop/cameraraw/mac/11.x/CameraRaw_11_4_1_mac.dmg

Install Camera Raw 10.5 for Mac OS 10.11 in case user reports the same issue on Mac 10.11

NOTE : Please DON’T use this link which to install Camera Raw 11.4 which is for India locale as it would start download Camera Raw 12.0. This link would be fixed soon

//Vinay

Q

quanvoh31242694

Participant

I'm having the same issue, hopefully someone answers back swiftly because I'm near a deadline on a project I'm working on

J

jordank46535195Author

Participating Frequently

Did you get notifications before saying your disc cache was almost full??

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