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crispybug
crispybug
Participating Frequently
March 14, 2022
Question

"unable to acquire rendered frame" Error

  • March 14, 2022
  • 4 replies
  • 6080 views

Like many others, I getting the dreaded "unable to acquire rendered frame".
At 1st I was able to use camera track on a video (mp4; 4k, 7 seconds) and it worked flawlessly.
When I tried it again (with the same footage) a few days later -  I started getting the "Unable to acquire rendered frame" error. Same happens when I try to use Warp Stabilization. regardless of video size.

I uninstalled and re-installed AE, even used the Adobe Cleaner tool to start a new. But still happens.

Any guidance here would be highly appreciated.

 

I'm using AE 2022

my specs:

Windows 10; 64 bit

Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz 3.79 GHz

NVIDIA GeForce GTX 1650 Super

64.0 GB RAM

64-bit operating system, x64-based processor

This topic has been closed for replies.

4 replies

berlinlapse
berlinlapse
Participant
July 17, 2022

Hi everyone,

I am getting the exact same error. When trying to apply warp stabilizer to a video I can only do so exactly one time when my PC started. The second time I want to apply warp to a different clip or even after restarting AE I get the error "unable to acquire rendered frame". The only solution for me is to save the project and restart the PC. So far I have tried re-installing AE, using the Adobe Cleaner Tool and also installing older Nvidia drivers. The error also happens on footage I have successfully stabilized before, so the footage can not be the reason.

 

What´s even more frustrating right now is that the error suddenly appears on older AE versions too. As this happens I am now quite sure it has to be something with my system. Is there anything else in particual which can cause this error or does anyone else found a solution?

 

Thanks so much in advance,
Felix

J
jmpelini
Participant
May 11, 2023

I'm having the same issue where I can motion track one clip before I have to reboot the PC. Did you find a solution?

berlinlapse
berlinlapse
Participant
May 11, 2023

Unfortunately not. I did a full reinstall and made it work again if I remember correct but not on the latest versions if I remember correctly. Switched to a Mac meanwhile, no problems so far.

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
March 16, 2022

Hi all,

 

I am unable to reproduce this issue at my end. Would you mind sharing sample footage and a project to test at my end?

Here's how you can share: https://helpx.adobe.com/in/creative-cloud/help/share.html 

Feel free to DM me the download link.

Looking forward to your response.

 

Thanks,

Nishu

crispybug
crispybugAuthor
Participating Frequently
March 16, 2022

I FINALLY GOT IT WORK FLAWLESSLY AGAIN!!!

I've been updating my NVIDIA Game Driver instead of my STUDIO DRIVER. It's meant for creative apps (doh! on my part).

  • Went into my Driver Preference setting on my GeForce Experience app. (im using windows 10).
  • On CHECK FOR UPDATES I selected STUDIO DRIVER
  • Installed (express installation) and Updated it to NVIDIA Studio Driver v.511.65
  • Restarted my computer
  • opened up AE and testing the camera tracking and warp stabilization - NO MORE "unable to acquire rendered frame" Error .
  • I tested it with a couple of footage to verify it was working and it was

 

Hope this helps you guys with the same problem.

 

 

D
David2359496574l8
Inspiring
March 16, 2022
 

I worked for me too, Thank you 

    A
    AlonsoZurita
    Participant
    March 15, 2022

    Dealing with the same problem!

    D
    David2359496574l8
    Inspiring
    March 16, 2022

    Same problem

    cioccolata1234
    cioccolata1234
    Participating Frequently
    March 15, 2022

    I am getting the exact same problem. I have looked all over the internet, including the forums here, and cannot find any answers. I tried a piece of footage I tracked a week ago without any problems and now it's giving me nothing but problems. If you get a response from someone can you loop me in on the verdict please and I will let you know what I find if someone replies to my post? I have a post on here as well with same problem. Thanks. Good luck.

      cioccolata1234
      cioccolata1234
      Participating Frequently
      March 14, 2022

      After effects 22.2.1 Build 3
      Windows 10 - 64 bit - Updated
      32GB Ram
      Nvidia GeForce GTX 970 - updated
      CPU - AMD Ryzen 5 3600 6 core processor
      Motherboard - Micro-star B450M pro-vdh max

       

      I have looked through the forums and cannot find help to my question that has been asked already. I have tried the solves here and nothing works.

       

      I have tried a bunch of different clips from different sources and different formats. I have Pre-composed and have NO effects on clips. I drop in a clip with contrast, click on "3D camera track" and it gives me the message "Unable to aquire rendered frame". I tried with variable zoom and fixed angle. I have tried with detailed and without detailed analysis. No matter what I do, I cannot get it to work. No matter what clip I put in. I had no issues 3D camera tracking a week ago and now cannot do it with anything I put in. I have everything updated. I even tried earlier versions of After Effects and rebooted and still nothing. Please help.

      nishu_kush
      Community Manager
      nishu_kushCommunity Manager
      Community Manager
      March 15, 2022

      Merging this post with a similar one.

       

      Thanks,

      Nishu

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