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sanagustin
Participating Frequently
December 7, 2021
Question

RAM Preview AE 22.0.1 not working

  • December 7, 2021
  • 3 replies
  • 301 views

After Effects previews have been super unreliable for me lately. For example this small composition is fully rendered but will not playback. The solve has been closing and opening the application but it just stops again after the first couple previews. 

 

System

Dell XPS 9700

Intel I9-10885H 

Windows 11

64gigs Ram

RTX 2060

 

Any tips would be greatly appreciated! AE user for 10 years now? Preview has always been buggy but this is pretty bad!

 

This topic has been closed for replies.

3 replies

OussK
Community Expert
OussKCommunity Expert
Community Expert
December 21, 2021

you said you are on 22.0.1, and 22.1.1 already release, so try to update and check if this can fix the issue.

B
Community Expert
Byron CortezCommunity Expert
Community Expert
December 21, 2021

Podrías intentar purgando After Effects. Para hacerlo debes ir al menu Edit / Purge / All Memory & Disk Cache... luego presionas OK y listo. Espero te sirva.

Byron.
S
sanagustinAuthor
Participating Frequently
December 21, 2021

Purging After Effects doesn't work. Funny enough this was one of the tricks we'd do back in the day but seems like with the latest AEs this does not fix the problem. 

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    December 9, 2021

    Hi sanagustin,

     

    Sorry for your issue.

    Does it happen with a particular project or all of them? Could you try working on a project that doesn't have any external footage and see if the issue persists. Also, I'd suggest making sure that drivers of both the GPUs (onboard and dedicated) are updated to the latest.

    Let us know how it goes.

     

    Thanks,

    Nishu

    B
    BrigitteRoars
    Known Participant
    December 13, 2021

    I am also having this issue across multiple projects, locally and on a cloud-based server. My drivers are up to date and I'm on a 2019 MacBook Pro 2.3GHz 8-core i9 with 32GB RAM and an 8GB AMD Radeon Pro 5500M. Pretty shocking for a fairly new machine with the latest software.

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