Participating Frequently

Question

RAM used has been extended for previews. Adjust RAM settings in Preference> Memory

Forum|Forum|3 years ago
October 1, 2022
7 replies
3127 views

After updating AE to 22.6 I can no longer preview anything. Not even a simple rectangle moving from left to right in an HD composition. when I hit the spacebar, I get the following message "RAM used has been extended for previews. Adjust RAM settings in Preference> Memory & Performance."

This is getting so frustrating! I downgraded it to 22.5 to solve this problem.

Any other suggestions, please?

Performance

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marym83746888

Participant

i am getting the same error with 23.0 on new mac M1

J

Jakob Jakob

Participant

Did you find a solution to this problem? Im having the same issue, came yesterday. Can't even preview a picture whitout any animation on it!?

fady201214Author

Participating Frequently

No, not yet. I downgraded to 22.5 just to be able to finish my project and deliver to client. waiting to see if Adobe will notice this bug and do somthing about it. waisetd 2 presious days trying to solve this crazy bug.

fady201214Author

Participating Frequently

I took the same project stated above and have run a test on a old Macbook pro 2012 with 8GB ram with Ae updated to the lates 22.6 version (specs below). I then copied the project that was generating the error (RAM used has been extended for previews. Adjust RAM settings in Preference> Memory) to my Macbook pro and opend it there, converted it to 4K just to push the memory to work to the max. amazingly It runs perfectly, i then addded color effects and colour gradients to the text along with text animation plug in ( which are not on the original project) and it runs ever so smoothly with no error message when previewing. I did this test multiple times on multiple new projects and it runs perfectly.

Mylenium

Legend

Mmh, I'm at my wits' end. The only thing left seems to be to create another user on your Mac and try with a clean slate. this appears to be some weird under-the-hood issue, after all.

Mylenium

alant64956177

Known Participant

well actually I dowgrade the AE version to 22.5, and it seems the issue is not there. I reported the bug, hopefully they can fix it soon.

fady201214Author

Participating Frequently

seams downgrading is the only way out !

fady201214Author

Participating Frequently

as you can see, not even a 2 layers HD composition is working. a solid with position change and a text on top.. no effects whatsoever. and still getting the error message. I tried 8, 16 and 32bit project (just in case) same issue remains. It must be somthing with this upgrade as older version of AE worked perfectly. when everything faild, I compleatly uninstalled and reinstalled AE to elliminate this possibility yet again issue remains. This is really frustrating !

Mylenium

Legend

Have you turned off multiframe rendering? Do you use any scripts or plug-ins? Also, have you reigned in the disk caches and set them to the bare minimum?

Mylenium

alant64956177

Known Participant

I will try turning off the multiframe rendering to see if that changes something, but to be honest, I've been using the same amount of plugins/scripts, the same amount of cache (which is 300gb, writing to an external drive) and with MFR since is available and never received a warning sing, since last update (22.6 for the official).

Mylenium

Legend

Without any system info we can't really tell you much. This error affects quite a few users, but upon inspection often turns out to be related to users genuinely having less than the recommended 16 GB of RAM or hardware acceleration issues. Downgrading to 22.5 is of course a sane thing, but perhaps there's a way of figuring things out if you provide soem information. Other than that of course the usual steps apply: Check your hardware acceleration settings, the caches, multiframe rendering and update your system's graphics driver if necessary.

Mylenium

alant64956177

Known Participant

Hi Mylenium, actually I'm having the same issue. I'm running latest version of AE and AE Beta (at this time is 23.1.0.27 for beta and 22.6 for the non beta) on a Macbook pro M1 max with 32 gb of ram (running Monterey 12.6).

The symptoms are that after a while working on AE, it start to consume a lot of ram and it seems that it doesn't free it, in my case when it reachs 27/28gb it starts showing that warning sign (Low memory warning. RAM use has been extended for previews. Adjust RAM settings in Preferences > Memory & Performance).

The weird thing is that the project I'm working with right now, seems to be simple, compared to previous one I made (and I never had that sign before).

Tell me if you need more info.

thanks!