Skip to main content
Lynn741956
Lynn741956
Inspiring
April 14, 2018
Answered

Ray Trace

  • April 14, 2018
  • 6 replies
  • 2426 views

My 3D raytrace used to work but now I can't make it work anymore. Whenever I change my text to 3d the text disappears. you can see the 3D container, go in and extrude it out etc but you can't see the text. There is probably a simple answer for this but it is beyond me. I should add that my 3D Text animations that I have created,  don't show the text anymore either.

This topic has been closed for replies.
Correct answer Lynn741956

After all this, I changed it to cinema4d and it works fine... 

6 replies

Lynn741956
Lynn741956AuthorCorrect answer
Inspiring
April 20, 2018

After all this, I changed it to cinema4d and it works fine... 

P.M.B
P.M.B
Legend
April 20, 2018

OR we can go allll the way back to the top of thread and see...

Roei Tzoref wrote:

show us a full screenshot of your Ae interface with your timeline visible and press UU so we can see all the modified properties.

https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

~Gutterfish
ManuelTaeuber
ManuelTaeuber
Participating Frequently
April 20, 2018

   *I did already btw.*

P.M.B
P.M.B
Legend
April 20, 2018

And the version of AE you're both running?

And the operating system?

And why did you ask if there's "enough space on your GPU"?  

That doesn't even make any sense.

The error seems to suggest you should check your paging file?

Is there enough room in your paging file?

Google it.

How much RAM do you have installed?

How much space is on your Primary hard drive?

What background processes are running and how much memory are they using?

FAQ: What information should I provide when asking a question on this forum?

Good  Morning!   Time to get up.

~Gutterfish
Mohammad.Harb
Community Expert
Mohammad.HarbCommunity Expert
Community Expert
April 14, 2018

you should get this message:

To restore the default preference settings, press and hold the following keys while the application is starting.

  • Ctrl+Alt+Shift (Windows)
  • Command+Option+Shift (Mac OS)
Lynn741956
Lynn741956Author
Inspiring
April 14, 2018

I have tried it many times with no luck. Like I said, I can see the container if I click on the text layer. If I play around with it, like change the z space etc, I am back to getting the ray-trace 3D initial shader compile fail error. Very frustrating. When I close that dialogue box I get the out of paged mapped memory for ray tracer error

Mohammad.Harb
Community Expert
Mohammad.HarbCommunity Expert
Community Expert
April 14, 2018

I mean , double click on After effects, then press and hold ctrl + alt + shift  and keep them hold down until you get the message:

Delete After effects preferences ?  click yes

Lynn741956
Lynn741956Author
Inspiring
April 14, 2018

I did that and the only box I get is do you want this program to make changes to your computer and I said yes....no change

Mohammad.Harb
Community Expert
Mohammad.HarbCommunity Expert
Community Expert
April 14, 2018

Reset After Effects Preferences settings:

if you are on windows, Run After effects while pressing on ctrl + alt + Shift

Lynn741956
Lynn741956Author
Inspiring
April 14, 2018

Not sure what you mean by “run after effects“ while pushing the buttons

Roei Tzoref
Roei Tzoref
Legend
April 14, 2018

are you using the active camera view in your composition view?

show us a full screenshot of your Ae interface with your timeline visible and press UU so we can see all the modified properties

Lynn741956
Lynn741956Author
Inspiring
April 14, 2018

how do I show you a screen shot? I did update the optix dll

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices