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Participant
November 4, 2022
Answered

Red giant error

  • November 4, 2022
  • 2 replies
  • 4566 views

Ea not opening anymore because of this plugins

 

Just it's showing me this error 

After Effects error: crash occurred while invoking plug-in "RG VFX Supercomp"

 

 When I click on ok after effects just disappeared

 

Even if I delete the red giant plug in the error still there 

After effect doesn't want to open anymore and I am really need someone to show me how to fix it 

 

 

 

 

Even if I Uninstall EA install it again the error still there

This topic has been closed for replies.
Correct answer Warren Heaton

Use the Maxon App to update Supercomp.

 

If the up-to-date version of Supercomp is still causing After Effects to quit, disable Supercomp by locating it in Explorer and renaming it from "Supercomp_AE.plugin" to "(Supercomp_AE).plugin".  With current versions of After Effects, adding parenthsis to the plugin file name tells After Effect to ignore the plugin.  If you happen to be running an older version of After Effects, rename the file to "~Supercomp_AE.plugin".

 

There's also "SupercompHelper.plugin".  Change that plugin's name to "(SupercompHelper).plugin" as well.

 

Alternatively, you can disable all of the Red Giant VFX plugins by renaming "Red Giant VFX" to "(Red Giant VFX)".

 

 

2 replies

Warren Heaton
Community Expert
Warren HeatonCommunity ExpertCorrect answer
Community Expert
November 6, 2022

Use the Maxon App to update Supercomp.

 

If the up-to-date version of Supercomp is still causing After Effects to quit, disable Supercomp by locating it in Explorer and renaming it from "Supercomp_AE.plugin" to "(Supercomp_AE).plugin".  With current versions of After Effects, adding parenthsis to the plugin file name tells After Effect to ignore the plugin.  If you happen to be running an older version of After Effects, rename the file to "~Supercomp_AE.plugin".

 

There's also "SupercompHelper.plugin".  Change that plugin's name to "(SupercompHelper).plugin" as well.

 

Alternatively, you can disable all of the Red Giant VFX plugins by renaming "Red Giant VFX" to "(Red Giant VFX)".

 

 

Mylenium
Legend
November 4, 2022

Clean out the caches and, most importantly, do delete the actual preferences file in case it got tainted. Just uninstalling doesn't do that. Also of course do a proper cleaning of the caches, temp files and any remnants in the various Adobe folders before reinstalling.

 

Mylenium

Participant
November 6, 2022

Can you tell me haw to clear caches without opening EA