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johns95262986
Participant
May 16, 2018
Question

Render crash

  • May 16, 2018
  • 1 reply
  • 601 views

I have downloaded the new After Effects (patch 15.11) and it still crashes on render.

    This topic has been closed for replies.

    1 reply

    Szalam
    Community Expert
    SzalamCommunity Expert
    Community Expert
    May 16, 2018

    Can you be a bit more specific about what is happening for you? When is it crashing? When you add it to the Adobe Media Encoder, during rendering in AE's render queue, when rendering in AME, or something else?

    J
    johns95262986Author
    Participant
    May 16, 2018

    A movie I created in the previous release of after effects (2017) cannot be rendered.
    Error message reads: "One of the output modules cannot be imported, it has been reset to the default settings for the selected format"

    Then I get a message saying 'saving project... 97% complete" Then it freezes/crashes.

    There is a lot of work in this project and I cannot seem to rescue it. Any new project I start seems to be OK so far.

    Szalam
    Community Expert
    SzalamCommunity Expert
    Community Expert
    May 16, 2018

    Can you import the problem project into a new project?

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