Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

rotobrush is not working properly

New Here ,
Aug 03, 2023 Aug 03, 2023

rotobrush is not working properly:
I start to select an object, and immediately after clicking the mask appears, no matter where I continue to brush the mask will not change, after I finish the mask just resets, what to do about it? watch the video.

TOPICS
Crash
289
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Aug 03, 2023 Aug 03, 2023

Hi @NO314749244wyx,

Thank you for reporting this issue. Would you be able to share the project and footage with us? The behavior you are seeing may be related to the resolution or frame rate of the footage, but it is difficult to tell from the screen recording. Please also share your system specs.

 

Thanks again for reporting this issue and for any further information you can provide,

- John, After Effects Engineering Team 

Translate
Adobe Employee ,
Aug 03, 2023 Aug 03, 2023

Hi @NO314749244wyx,

Thank you for reporting this issue. Would you be able to share the project and footage with us? The behavior you are seeing may be related to the resolution or frame rate of the footage, but it is difficult to tell from the screen recording. Please also share your system specs.

 

Thanks again for reporting this issue and for any further information you can provide,

- John, After Effects Engineering Team 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 03, 2023 Aug 03, 2023

Clickable link to Google drive 
I uploaded my project to google drive, following the link above

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 02, 2024 Jun 02, 2024
LATEST

Thank you for your message. Are you still having the issue? Let us know.

I am moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines