s_shake crashes

Forum|Forum|6 years ago
November 17, 2019
3 replies
3623 views

the sapphire plugin doesn't work cause whenever I use s_shake after effects crashes and it exits out ae please help

Crash

Warren Heaton

Community Expert

Unfortunately, the "Email Support button" for Help with S_Shake is in the Effect Controls tab - doing us no good if AE experiences a hard crash.

Here's the link that opens in your default web browser when we're able to click the "Help" button:
https://borisfx.com/support/open-a-case/

Use that to open a case regarding your issue.

Also, have you tried upgrading to Sapphire Plug-ins version 2022.01? It'll show as 15.01 when on the Saphire 2022 download page (https://borisfx.com/downloads/?product=sapphire&host=adobe).

S

Shoaib36955620rjte

Participant

i downloaded every version of borix sapphire plugin, that latest version of 2024 gave me red screen whereever and whenever i used the s_effects of the plugin, and the every version of 2023 2022 2021, they kept crashing my after effects whenever opened any if my project file which had s_shake s_blur or effect from the plugin, it just sucks, i have no idea what to do , first i was not sure why it was happening to me , so i deleted the after effects and downloaded other versions and the same happenend still, so after that i thought i might be because of red gaint plugin , or magic bullet look or magin suite , i deleted them all and still the same thing happened to me, so at last , i deleted the sapphire plugin and everything worked fine for me, i was able to open those project files, but when i thought i mightr have to use other versions of the plugin , download and tried every version and it crashed every single time

Warren Heaton

Community Expert

@Shoaib36955620rjte

Have you reached out to BorisFX support?
https://borisfx.com/support/open-a-case/

I checked the version numbers on one of my workstations where s_shake and s_blur works as expected:

macOS Ventura 13.6.3
After Effects 24.3.0 (Build 50)
Adobe Creative Cloud Desktop 6.1.0.587.7
Sapphire Plug-ins, version 2022.02
Boris FX Application Manager 1.1.30

D

dylan229099441j7n

Participant

The same is happening to me. i still have no fix i have a 1660 gpu and a ryzen 5 3600x

Mylenium

Legend

Impossible to know. You have not provided any system information or exact version information. Could be anything from using an outdated plug-in to issues with Sapphire's own hardware acceleration features.

Mylenium

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