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Katelynnn
Participant
August 23, 2020
Question

sapphire

  • August 23, 2020
  • 1 reply
  • 1944 views

Whenever i add something from the Sapphire Plugin, After Effects either closes without warning or any explanation, or it says it doesn't exist. Can someone help? I've tried deleting and reinstalling Sapphire, I've tried uninstalling and reinstalling After Effects, I've even tried resetting my iMac to factory settings. Nothing has worked. 

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1 reply

R
Community Expert
Rick GerardCommunity Expert
Community Expert
August 23, 2020

Make sure the Saphire plug-ins from Boris FX are up to date, your version of AE is up to date, and that your system meets the minimum system requirements. If all of that is good try opening up the Project settings and changing the rendering settings in the first panel.

S
Shae25221267461j
Participating Frequently
August 15, 2022

Hi! Can you suggest a ver of sapphire that'll be compatible with ae cc 2019 6.1 I tried sapphire 2019,2020,2022 they all didn't work pls reply!!

R
Community Expert
Rick GerardCommunity Expert
Community Expert
August 16, 2022

You'll have to check with Boris FX and check the system requirements. I suggest you check Boris FX | Support and maybe ask a question on the Boris FX Support Forum.

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