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Search for alerted missing files in the project search bar comes up with no results missing.

Community Beginner ,
Dec 31, 2019 Dec 31, 2019

Hello!

With the newest update for After Effects, I encounter that when opening any project that has either a missing font, file or effect searching for the content missing in the project search bar, ends up with no results. Searching the word missing as a stand alone, also finds no results despite having missing content within the project. If anyone could provide any helpful information or insight that would be greatly appreciated. Thank you!

TOPICS
Error or problem , How to , Performance , Resources , User interface or workspaces
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correct answers 1 Correct answer

Community Expert , Jan 01, 2020 Jan 01, 2020

OS and System info, please. No problems for me on 4 different machines. Have you tried resetting your preferences?

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Community Expert ,
Dec 31, 2019 Dec 31, 2019

Are you following this workflow:

https://helpx.adobe.com/after-effects/how-to/find-missing-footage-fonts-aftereffects.html

 

I am not having any problems with 17.0.1

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Community Beginner ,
Jan 01, 2020 Jan 01, 2020

Yes, as I mentioned I've always done exactly as the video stated. 

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Community Expert ,
Jan 01, 2020 Jan 01, 2020

OS and System info, please. No problems for me on 4 different machines. Have you tried resetting your preferences?

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Community Beginner ,
Jan 03, 2020 Jan 03, 2020

iMac Retina 5K, 2017

4.2 GHz Intel Core i7

macOS Mojave 10.14.6

AE 17.0.1

 

 

 

Edit - resetting preferences helped. Thank you.

 

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Community Beginner ,
May 15, 2025 May 15, 2025
LATEST

Having this issue today in 2025, but resetting my preferences did not fix it. Making a new bug post now.

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