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9
9_Lota
Participant
July 21, 2021
Question

Slow and laggy response time UI

  • July 21, 2021
  • 2 replies
  • 614 views

Hey guys, I'm currently having issues with my AE. Every time I want to do an action, like erase, or move the background, I have to wait for about 3 seconds for AE to respond, even then I'd have to repeat the same action several times before it does what I wanted it to do. Not just images that I get extreme input delay, even in settings of AE is laggy and extremely delayed.

 

My specs are as follows;

I-5 6400

Radeon 470x 

1 Tb HD

500gb SSD

 

I've tried moving the cache to the SSD but it doesn't change anything, I've tried disabling hardware acceleration but that doesn't do anything as well, I switched between Mercury GPU Acceleration and Software Only but those don't seem to work either. If you have any suggestions or an answer to my problem, it would be greatly appreciated!

    This topic has been closed for replies.

    2 replies

    OussK
    Community Expert
    OussKCommunity Expert
    Community Expert
    July 22, 2021

    is this happen in all projects (including new projects) or in some specific project only? 

    9
    9_LotaAuthor
    Participant
    July 22, 2021

    Sorry for the late reply! It happens on all projects, new, old, or not compositions as well. The UI is just insanely laggy even with nothing loaded up.

    OussK
    Community Expert
    OussKCommunity Expert
    Community Expert
    July 23, 2021

    I don't think it's an SSD problem, you do something else, check your activity monitor maybe some other application block AE to work properly, be sure to stop everything run in the background also check if you have any GPU driver update, finally try to reinstall AE 

      J
      Jordan Clay
      Inspiring
      July 21, 2021

      Make sure your AE is installed on SSD. If you are using the same SSD for cache, or using HDD for cache it will probably be rwally slow. For AE and PR you need one SSD for RAW Files, One for Cache, And one for finished content. If AE is storing cache on the same SSD as the files then its reading and writing on the same disk. HDD are very slow as well you may need another SSD for cache. I use a 500gb SSD soley just for cached files.

      9
      9_LotaAuthor
      Participant
      July 22, 2021

      Will do! I'll this your advice a whirl! Thank you for replying so quick!

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