Sound but no voice in footage HELP

Forum|Forum|8 years ago
November 13, 2017
2 replies
15394 views

Hello,

so I’ve downloaded an episode of a TV-series and when previewing all I hear is the background sound, not the voice of the actors. I’ve tried using .avi .mp4 but nothing seems to work (I‘m not really good at codecs and conversions). Help me please.

Thanks in advance,

alisic.kevin

Correct answer Szalam

Thanks, can you tell me how to convert those 4 channels best?

Yeah, sure I know. I am really new to After Effects and just trying and figuring things out (as you might have noticed), I thought I might use my favorite TV-show as footage, but thanks for the warning anyways!

You might be able to use Premiere or Adobe Media Encoder to create a stereo WAV file instead - that might help.

Warren Heaton

Community Expert

You would want to inspect the original file for what's actually contained in the audio tracks. It could be that none of the audio channels contain dialog.

Quick question: Where did the source footage come from? In television production, there's a point in the workflow where the edited master is accompanied by "splits" (that is, the sound reduced to four tracks but still separated by dialog, music and effects). Usually the picture and all the sound are all kept together, but it's possible to have a video file that's just the picture, music and effects with no dialog.

R

Rick Gerard

Community Expert

Your AE is not corrupted. AE only supports Left and Right channel 1 and 2. Some video formats have 4 or more channels. You'll have to convert the file to hear all of the dialogue.

BTW, downloading an episode of a TV series for anything other than viewing it is a copyright violation and, depending on what you do with the copy of the show, it could be a very expensive proposition for you. Make sure you understand copyright and have followed all of the rules before you publish anything to the public. Penalties can range from a scolding, a slap on the wrist and a remove or else all the way to many many thousands of dollars.

jo7nahAuthor

Participant

You might be able to use Premiere or Adobe Media Encoder to create a stereo WAV file instead - that might help.

thank you!

ToolfarmJP

Community Expert

Hello,

Would you mention your version of OS, After Effects, graphic card and some more environments? Can you play it with VLC media player without problem?

jo7nahAuthor

Participant

I have After Effects CS6 (the newest version too I guess), Windows 10, nvidia geforce gtx 780 ti, and yes it does work perfectly fine with vlc player.

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