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jo7nah
jo7nah
Participant
November 13, 2017
Answered

Sound but no voice in footage HELP

  • November 13, 2017
  • 2 replies
  • 15394 views

Hello,

so I’ve downloaded an episode of a TV-series and when previewing all I hear is the background sound, not the voice of the actors. I’ve tried using .avi .mp4 but nothing seems to work (I‘m not really good at codecs and conversions). Help me please.

Thanks in advance,

alisic.kevin

    Correct answer Szalam

    Thanks, can you tell me how to convert those 4 channels best?

    Yeah, sure I know. I am really new to After Effects and just trying and figuring things out (as you might have noticed), I thought I might use my favorite TV-show as footage, but thanks for the warning anyways!


    You might be able to use Premiere or Adobe Media Encoder to create a stereo WAV file instead - that might help.

    2 replies

    Warren Heaton
    Community Expert
    Warren HeatonCommunity Expert
    Community Expert
    November 14, 2017

    You would want to inspect the original file for what's actually contained in the audio tracks.  It could be that none of the audio channels contain dialog.

    Quick question:  Where did the source footage come from?  In television production, there's a point in the workflow where the edited master is accompanied by "splits" (that is, the sound reduced to four tracks but still separated by dialog, music and effects).  Usually the picture and all the sound are all kept together, but it's possible to have a video file that's just the picture, music and effects with no dialog.

    jo7nah
    jo7nahAuthor
    Participant
    November 14, 2017

    well, first of all thanks, but i’ve been playing that file with vlc media player and it worked totally fine. in other video editing programs all the sound is there too, it only seems to happen wih after effects so I’m either really blind for some setting or my after effects is a little corrupted...?

    ToolfarmJP
    Community Expert
    ToolfarmJPCommunity Expert
    Community Expert
    November 14, 2017

    Hello,

    Would you mention your version of OS, After Effects, graphic card and some more environments? Can you play it with VLC media player without problem?

    jo7nah
    jo7nahAuthor
    Participant
    November 14, 2017

    I have After Effects CS6 (the newest version too I guess), Windows 10, nvidia geforce gtx 780 ti, and yes it does work perfectly fine with vlc player.

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