• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Sound preview problem AE 2020

New Here ,
Jul 05, 2021 Jul 05, 2021

Copy link to clipboard

Copied

Hello,

For a few days now I have not been able to move forward in my video project, 
because of a sound preview problem in After Effects.
I have a sound plugin (AE juice) and when I put the sounds in After Effects
I can't hear them and it is therefore difficult to stall the sound at the right time. Do you have any ideas ? Thank you in advance 🙂

 

TOPICS
Audio , Preview

Views

153

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 05, 2021 Jul 05, 2021

Copy link to clipboard

Copied

Hi Jacques,

 

Thanks for writing in.

What's the version of After Effects and your system specifications (CPU, GPU, RAM, OS)? Could you share more details about the audio file you're working with (format/codec)? Also, have you tried removing the plug-in? Does the audio work if you remove it?

Let us know, we're here to help.

 

Thanks,

Nishu

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 05, 2021 Jul 05, 2021

Copy link to clipboard

Copied

Hi Nishu and thank you for your quick reply!
I have After Effects version 17.0.0, 8GB of RAM + Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz 2.59 GHz with Windows 10.
I've tried to remove the plugin but nothing happened. (Since forever, only one of my headphones worked while all the other headphones didn't hear audio.)
Thanks a lot! 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 28, 2024 Apr 28, 2024

Copy link to clipboard

Copied

have you found any solve yet?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 28, 2024 Apr 28, 2024

Copy link to clipboard

Copied

LATEST

@Oahed Noor270985067fqu 

If you're not hearing audio with your Preview, double-check the following:

  • That "Play audio in preview" is enabled in the Preview panel.
  • That the Layer's Audio Swtich is enabled (Layer > Switches > Audio).
  • That the Default Output setting for audio matches how you're monitoring sound with your desktop/laptop (Settings > Audio Hardware... Default Output).

 

If you're still not hearing audio and the source footage file is not already an AIF or WAV file, try converting it outside of After Effects and then replacing it.  (Select the audio file in the Project panel and then choose File > Replace Footage > File.)

 

 

 

 

Pictured:  After Effects version 24.x with "Play audio in preview" enabled in the Preview panel.Pictured: After Effects version 24.x with "Play audio in preview" enabled in the Preview panel.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines