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Participant
July 5, 2021
Question

Sound preview problem AE 2020

  • July 5, 2021
  • 1 reply
  • 535 views
Hello,

For a few days now I have not been able to move forward in my video project, 
because of a sound preview problem in After Effects.
I have a sound plugin (AE juice) and when I put the sounds in After Effects
I can't hear them and it is therefore difficult to stall the sound at the right time. Do you have any ideas ? Thank you in advance 🙂

 

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1 reply

nishu_kush
Legend
July 5, 2021

Hi Jacques,

 

Thanks for writing in.

What's the version of After Effects and your system specifications (CPU, GPU, RAM, OS)? Could you share more details about the audio file you're working with (format/codec)? Also, have you tried removing the plug-in? Does the audio work if you remove it?

Let us know, we're here to help.

 

Thanks,

Nishu

 

Participant
July 6, 2021

Hi Nishu and thank you for your quick reply!
I have After Effects version 17.0.0, 8GB of RAM + Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz 2.59 GHz with Windows 10.
I've tried to remove the plugin but nothing happened. (Since forever, only one of my headphones worked while all the other headphones didn't hear audio.)
Thanks a lot! 

Participant
April 28, 2024

have you found any solve yet?