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default6mvx2anap97n
Participant
September 27, 2021
Answered

Super slow performance 18.x

  • September 27, 2021
  • 1 reply
  • 239 views

I'm finding AE to be incredibly slow recently. It takes several minutes for the comp to update when it's simply text layers (SF Pro Display) and a still image (3840x2160 png). There are no particle effects, filters, or anything else that may cause this behavior. I've tried every single 18.x release from .1 to the latest 18.4.1 and they all do this. I've reset everything on my laptop I can think of and nothing helps. 

 

macOS 11.6

16 inch 2019

2.4 GHz 8-Core i9

64 GB 2667 MHZ DDR4

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Correct answer default6mvx2anap97n

I clear my cache daily, sometimes several times each day. With that, I found a work-around. Apple's own .dmg installer for SF Pro Display seems to not play well with Adobe's AE (haven't tested with any other apps like InDesign or Illustrator). After deleting all traces of original font from Font Book, I installed an older stand-alone .ttc from 2018 which completely fixed this issue. I can actually scrub and do all normal work in AE.

1 reply

J
Community Expert
John V KnowlesCommunity Expert
Community Expert
September 27, 2021

When was the last time you dumped your AE Media cache?

-------------------------------------------------------------------------JVK | Editor/Designer/Software Instructor. Pr, Ae, Ch, Ps, Ai, Id
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default6mvx2anap97nAuthorCorrect answer
Participant
September 27, 2021

I clear my cache daily, sometimes several times each day. With that, I found a work-around. Apple's own .dmg installer for SF Pro Display seems to not play well with Adobe's AE (haven't tested with any other apps like InDesign or Illustrator). After deleting all traces of original font from Font Book, I installed an older stand-alone .ttc from 2018 which completely fixed this issue. I can actually scrub and do all normal work in AE.

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