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remim42801296
remim42801296
Participant
February 13, 2018
Answered

Switched to PC - slow saving time

  • February 13, 2018
  • 4 replies
  • 1124 views

Hi,

We recently switched our employe to a windows 10 PC (from an iMac Late 2013) and he's having really slow saving times from a project he started from is iMac.

We tried a copy of the project on the iMac and it saves really fast (around 1 sec) but it takes about 1 min from is PC.

When monitoring the ressources of the PC during the save, all CPU cores are working ±90.

Here are the PC specs :

Core i7 8700k (not OC)

32 GB DDR4 @ 2400 MHz

Boot Drive : 512GB Samsung 860 Pro SSD

Project Drive : 512GB Samsung 960 Pro NVME

GPU : GeForce GTX 1060 6GB

Windows 10 Pro

    This topic has been closed for replies.
    Correct answer remim42801296

    We found out that it was After Effect CC 2018 that was causing this issue.

    We saved the project to be compatible with After Effects CC 14 (2017), installed 14.2 and loaded the project in that version and now everything saves fast.

    4 replies

    remim42801296
    remim42801296AuthorCorrect answer
    Participant
    February 16, 2018

    We found out that it was After Effect CC 2018 that was causing this issue.

    We saved the project to be compatible with After Effects CC 14 (2017), installed 14.2 and loaded the project in that version and now everything saves fast.

      T
      TeeKayCC
      Inspiring
      February 16, 2018

      Yeah, same here. It was definitely faster in the previous version.

      I really wonder what they changed to cause this to happen.

      I've heard they're more likely to fix issues if multiple people report bugs, so if you want to file an official bug report, it might help. I'd hate for this to be one of those issues that persists through years of new versions.

      remim42801296
      remim42801296Author
      Participant
      February 13, 2018

      I'll reply as soon as I have more info about this project

      T
      TeeKayCC
      Inspiring
      February 13, 2018

      My colleagues and I are having the same issue on Windows 10.

      Previous version would save in a reasonable amount of time. Now that we're using version 15.0.1 (Build 73), my colleagues and I all have excessively long save times.

      What does your project look like?

      The one I have open right now that is saving slowly has:

      • ~20 mp4 HEVC files (3840x2160)
      • ~16 comps
      • ~8 Black Video (they came in from Premiere Pro, so they're all the same)
      • at least one Photoshop file

      Two of the comps have a 3rd-party plugin on them. All of my project files are very similar to this one.

      I reported this as a bug to Adobe last week, but unless others have similar issues, I'm not sure they'll take it seriously.

        Mylenium
        Mylenium
        Legend
        February 13, 2018

        Impossible to say anything without knowing what#s actualyl going on in the project.

        Mylenium

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