Skip to main content
robertp93193267
Participant
November 15, 2020
Question

Tech support; I Can't get into After Effects, spinning blue ball

  • November 15, 2020
  • 1 reply
  • 160 views

Hello,  I can not access my projects in After Effects, keep getting frozen or that spinning blue ball.  Do you recommend I delete the app and reinstall it? 

This topic has been closed for replies.

1 reply

Peru Bob
Community Expert
Community Expert
November 15, 2020

Can you open a new project?

What are the complete computer specs, including hard drives (how many, what kind, what is on each, and how full)?