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Unable to access the Motion Tools Pro in After Effects 2020

New Here ,
May 30, 2023 May 30, 2023

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Can anyone tell me why the motion tools pro UI is not showing? I have installed it many times and getting the same error. Is there Version compatibility ? I am using AE 2020 and the motion tools pro version was v_1.1.4.Screenshot (27).png 

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Community Beginner , Jan 19, 2024 Jan 19, 2024

Sorry for the inconvenience. We updated the mechanics of creating a settings folder in the computers with extra permission limitations, but missed one bug. Please try to install this new version. Let me know if it helps you

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Community Expert ,
May 30, 2023 May 30, 2023

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What happens if you try and open the Motion Tracking workspace? You have to have a footage layer in a comp to use Motion Tracking, but you should be able to see the UI,

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Community Beginner ,
Jul 11, 2023 Jul 11, 2023

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Your AE is likely outdated if you notice a black screen in Motion Tools Pro. The earliest versions of 2020 AE, such as 17.0.0, do not work. Try to update to the most recent version as possible. As we tested it should work with >17.5 version. But overall these versions are outdated and they don't have all possibilities for extensions. Best experience you will have in the latest AE versions.

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Community Beginner ,
Jan 16, 2024 Jan 16, 2024

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I am also experiencing this issue, even with the latest version of After Effects. I recently got a new MacBook and installed Motion Tools Pro last week. Everything was working fine until today when the Motion Panels suddenly stopped displaying anything. I tried uninstalling and reinstalling the extension and even After Effects, but it still wouldn't open. Now, when I try to open the Motion Panels by going to Windows > Extensions, nothing happens. 

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Community Beginner ,
Jan 16, 2024 Jan 16, 2024

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We apologize for the inconvenience. We've already uploaded a fix. Please try to install the new version from the site. 
Ensure that you are using this ZXP installer https://aescripts.com/blog/post/view/identifier/zxp-installer/ it works better for now.

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Community Beginner ,
Jan 16, 2024 Jan 16, 2024

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Thanks! It works 🙂 

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New Here ,
Jan 17, 2024 Jan 17, 2024

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Hi Denys, I have the same issue as Flow Rose and Rick. I am using AE 2023 and 2024. It worked wonderful for 2 weeks and I really loved how it improved my workflow(can't believe it is free!). But not it is not showing even though I have download the lastest version of the Motion Tools Pro today. Would really appreaciate if you can provide some guide!

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Community Beginner ,
Jan 17, 2024 Jan 17, 2024

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Hi! It's strange if today's version doesn't work. Could you please send me the screenshot of the main panel? Here is my email zimoby@gmail.com we will make a few tests

Another note to all users. This problem has affected almost all versions. The only solution is to install the latest version. If you worked in one of the earliest versions, there may be a migration error. It is better to make a clean installation by deleting the settings folder here:

Windows

C:\Users\<user>\AppData\Roaming\MDS\Motion Tools Pro\

MacOS

/Users/<user>/Library/Application Support/MDS/Motion Tools Pro/

 

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New Here ,
Jan 18, 2024 Jan 18, 2024

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Hi Denys, you recommendation worked! I didn't find the setting folder you mentioned, but I deleted the folder on Mac at the following address, and after re-installing Motion Tool Pro, it works again. It also preserved all my previous setting for some reason.
/Users/<user>/Library/Application Support/Adobe/CEP/extention/Motion Tools Pro

So glad this tool is back. I have integrated into my workflow and it has improved my speed significantly. 

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Community Beginner ,
Jan 18, 2024 Jan 18, 2024

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This is the location of the extension, not settings, but it's also good if it works. The Library folder could be hidden in the User folder. It will be visible by the "Cmd + Shift + ." shortcut https://share.cleanshot.com/wsPrxWZ9  But if everything works, you don't need to delete it.

Nice to hear that it helps in your work, thanks!


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New Here ,
Jan 19, 2024 Jan 19, 2024

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Hi Denys, 

I have some problem to install the 1.4.0 version of MTP. When i open the .zxp file with ZXP installer, the installation work but when i launch MTP in After Effects i have the error "Settings Folder not found". I re-installed the v1.3.2 for the moment. Do you know what is the problem ?

Thanks you si much for your work and your tools 

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Community Beginner ,
Jan 19, 2024 Jan 19, 2024

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Sorry for the inconvenience. We updated the mechanics of creating a settings folder in the computers with extra permission limitations, but missed one bug. Please try to install this new version. Let me know if it helps you

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New Here ,
Jan 19, 2024 Jan 19, 2024

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Woow it works ! Thanks you so much !

 

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Community Beginner ,
Jan 23, 2024 Jan 23, 2024

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It works! Thank you so much!

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New Here ,
Apr 21, 2024 Apr 21, 2024

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Hi!
I can't get my motion tool plug in to open up in after effects. I'm using the latest 2024 version and the 1.4.0 version of the MTP after trying the 1.4.2 version.
I go to window > extensions > motion tool panel 1 and then it comes up with a pop-up saying 'Network access is disabled. To allow please go to preferences > general and check off 'allow scripts to write files and access network'.
Firstly, this setting isn't even in general, it's in the Scripting and Expressions tab and secondly, it's already checked off.
When I press okay, the MTP says the session folder isn't found.
Please helllppp!!

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Community Beginner ,
Apr 21, 2024 Apr 21, 2024

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@LIZZIE36886653irwo Hi! We have recently uploaded the update. Try to install this version https://cdn.motiondesign.school/uploads/woocommerce_uploads/2023/01/motion_tools_pro_v_1.4.2-lanvlr....
Does it help?

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Community Beginner ,
Apr 21, 2024 Apr 21, 2024

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@LIZZIE36886653irwo and one note, make sure that this option is enabled https://share.cleanshot.com/rmsPY8Tp 

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