I get this same error whenever I use effects from the MAXON Red Giant Universe plugin. As soon as I drop the effect onto ANY element, this error pops up and won't stop until I delete it from the layer.

Reached out to Red Giant and they said this error message seems to be related to a frame rate issue or an asset inside the project, but this happens on ANY project I use RGU on. Even a brand new project, dropping it onto a solid layer or a text layer. It seems to happen once it's used more than once. They sent me an uninstall and reinstall instruction and I did that but still the same error occurs. Very frustrating.

Currently working on:

Adobe After Effects 2021

Mac OS Big Sur 11.5.1

4.2 GHz Quad-Core Intel Core i7

64 GB 2400 MHz DDr4

Radeon Pro 580 8 GB

S

so.hesh

Participating Frequently

Coincidentally enough I am in the same boat. I have been trying to use Logo Motion for some motion graphics so I don't have to manually make my own animations for things that Red Giant should be able to do just fine. With all of the Logo Motion Presets and animation styles that are already pre built, there is no reason for me to manually control the behaviors of my layers when, like I said, Logo Motion does it just fine. Just lost my entire project because Auto Save was set to an SSD that isn't even plugged in (my fault), however I never would've lost anything if that 78::7 error never came up in the first place. I kept clicking "OK" and finally new that thing just wasn't going to let me win this time. I do agree with you that once you throw too many effects from Red Giant the whole thing starts to take a dump. Makes absolutely no sense whatsoever. Have you found a workaround yet? I see your computer surpasses mine in performance and hardware (mid 2015 Macbook Pro). Could it be a hardware issue? For me, this hasn't happened on any of my projects that aren't using RG... Seems to me RG and AE just aren't playing nicely at the moment which is very frustrating. Good luck to you, glad someone feels my pain.

- Evan

AE 2021

Mac OS Catalina 10.15.17

2.2 GHz Quad Core Intel i7

16 GB 1600 MHz DDr3

blindluckpictures

Participating Frequently

unfortunately I haven't found a workaround. I had to uninstall the altest RGU and go back to an earlier version (whatever was before 4.0.0). Now everything works fine again, so evidently it's a bug in the latest update. Waiting a bit longer before I re-install because I don't trust the problem has been fixed.

Mylenium

Legend

You have not offered up any critical details like system info, contents of the project, effects and footages, preview settings, and whatnot. Unknown checkouts refer to buffers not being the expected type, which could be anything from a botched masked layer to overcranked effects settings to broken audio.

Mylenium

K

Kaylajane

Participant

calm down 😭

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