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liamm12632847
Participant
July 28, 2022
Answered

Unsupported Video Driver Error

  • July 28, 2022
  • 1 reply
  • 603 views

Hi,

 

I keep getting unsupported video driver when opening After Effects. My PC has a dedicated GTX 760 inside, so not sure why it's showing Intel Graphics 4600.

 

What should I do?

 

This topic has been closed for replies.
Correct answer Mylenium

You need to spend soem time straightening out your graphics setup up to the point of disabling the intel graphics in the EFI/ BIOS. AE will always use the primary graphics adapter and the order matters. That also goes for the device manager, so check things there. Boot into safe mode, remove the two graphics adapters and let Windows reinstate them.

 

Mylenium

1 reply

Mylenium
MyleniumCorrect answer
Legend
July 28, 2022

You need to spend soem time straightening out your graphics setup up to the point of disabling the intel graphics in the EFI/ BIOS. AE will always use the primary graphics adapter and the order matters. That also goes for the device manager, so check things there. Boot into safe mode, remove the two graphics adapters and let Windows reinstate them.

 

Mylenium

    L
    liamm12632847Author
    Participant
    July 28, 2022

    Awesome! This works, thanks.

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