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A
Anonymous
April 12, 2019
Answered

When opening AE, a dialog box ask me to save the untitle project

  • April 12, 2019
  • 3 replies
  • 1785 views

Hi everyone,

my problem is not really serious, but it is annoying. When I launch After Effects, it ask me if I want to save or not the untitled project.

It is boring because, I open After Effects, I say no, then I open my project with the recent file, and then he ask me again if I want to save my untitles project.

It is on my both version of After Effects CC2018 and 2019 (the last, 16.1.1), I try to uninstall all adobe software with adobe cleaner and re-install...

Nothing work and don't find any similar problem.

All help is welcome.

Thank you very much.

This topic has been closed for replies.
Correct answer Jose Panadero

Then try to reset your preferences. Hold CTRL+ALT+SHIFT as soon as you launch After Effects. It should ask you to delete the preferences file. Click OK and tell us if this works for you.

3 replies

Jose Panadero
Community Expert
Jose PanaderoCommunity ExpertCorrect answer
Community Expert
April 12, 2019

Then try to reset your preferences. Hold CTRL+ALT+SHIFT as soon as you launch After Effects. It should ask you to delete the preferences file. Click OK and tell us if this works for you.

A
Anonymous
April 12, 2019

Yes, it works very well. Thank you very much !

Jose Panadero
Community Expert
Jose PanaderoCommunity Expert
Community Expert
April 12, 2019

This occurs when you are using a Template in the New Project Preferences. Go to File > Preferences > New Project... and be sure you haven't activated the New Project Loads Template option.

A
Anonymous
April 12, 2019

Yes, I am using a template. Before, it works well. I disabled the New project loads template, but I have the same problem. It doesn't ask anymore at the launch, but when i'm loading a project.

Mylenium
Mylenium
Legend
April 12, 2019

Without any system info and details about the contents of the projects, settings like e.g. cache and preview configuration and a million other things nobody can even guess what triggers this odd behavior.

Mylenium

A
Anonymous
April 12, 2019

Sorry for that.

I'm on windows 10, i disable disk cache, and didn't enabled the unsupported GPU (RTX 2070). If you want me to do some manipulation or over thing, tell me, I don't know what information is usefull or not.

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