Skip to main content
M
martinc13962311
Known Participant
February 8, 2025
Question

Why are Adobe so bad at supporting the latest GPUs?

  • February 8, 2025
  • 1 reply
  • 1498 views

Can anyone explain why a small company like Blackmagic have full support for 5000 series GPUs, and Adobe take months and months to optimise or support the cards? We have to buy new machines and they are now shipping with 5000 series cards. The performance in AE and Premiere are shocking...

    1 reply

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    February 10, 2025

    Are you referring to the Nvidia GPU 5000 series or something else? Could you share more details on what's happening?

    We're here to help.


    Thanks,
    Nishu

    M
    martinc13962311Author
    Known Participant
    February 28, 2025

    Sorry for the delay I am in the middle of a big project AE is doing its best not to allow us to deliver.

     

    Where to start... The GPU is not seen by AE. It crashes constantly. It goes from saying 5 hours to render to 5 minutes on the same project. Preview are garbled, playback is slow.... It's a complete mess. Now won't start without crashing.

     

    Multiple machines with 5080s in, Varying CPUs from 9950x to 14900s. All 128gb RAM. Windows 11 all latest updates on everything. I've just sent you the latest crash report. AE can't even open this morning. All working over a 10GB network to a NAS.

     

    In general on all our machines, some of which have multi GPU set ups, we have found with 2025 you have to switch off multiframe rendering. If I'm honest this is possibly the worst release we have ever experienced. You guys are becoming a bit of a clown show.

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    May 15, 2025

    Now Mid March still no 50 series card support.. Pathetic!


    Hi Martin,

     

    Sorry for the delayed response. The Nvidia 5000 RTX series should be working in After Effects. Try changing the settings as shown in the following video: https://adobe.ly/432vgoZ

    If that doesn't help, please tell us more about your setup. 


    Thanks,
    Nishu

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices