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ghaleb2631863555i5
Participant
October 1, 2022
Question

why is after effects showing white screen in composition panel ? HELP !!

  • October 1, 2022
  • 1 reply
  • 274 views

after effects is showing white screen in composition panel, I tried multiple solutions but nothing happened. I updated my GPU drivers (AMD  Radeon HD 7500/7600 series) and changed the rendering video usage to mercury software only and changed multiple things in previews preferences but nothing happened so PLEASE HELP ME.

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1 reply

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
October 17, 2022

Hi @ghaleb2631863555i5,

Sorry to see you're experiencing this issue. A white screen showing in the Composition panel generally points to an issue with GPU drivers and/or hardware acceleration of the panels, so I have moved this report from the Bugs section to Discussions. Have you tried toggling on "Hardware Accelerate Composition, Layer, and Footage panels" in Preferences > Display?

 

Additionally, what are the full specs of your system (OS versions, CPU, RAM, etc)? This information is helpful for us on the forums to have a full picture of the environment where you are experiencing the problem.

 

You mentioned that you updated your GPU drivers; what version were you running previously and what version do you have now?

 

Thanks for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team 

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