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cityszn
cityszn
Participant
June 20, 2021
Question

will i get charged for clicking "start 7 day free trial now" ???

  • June 20, 2021
  • 2 replies
  • 494 views

hello! so ive had ae for a while now and i just re opened the program after about a month and got the pop up saying "start your free 7-day trial now" or "quit after effects". i accidently clicked the "start free trial now", will i get charged for this? i can't seem to find anything to cancel the trial and im scared ill get charged!

 

any help is greatly appriciated 🙂 

This topic has been closed for replies.

2 replies

Mylenium
Mylenium
Legend
June 20, 2021

The 7 day trial is just what it says - a free test period. If you never input any payment information it will simply cease to function after 7 days and bring up a nag screen. Feel free to get rid of it by uninstalling before that. For anything beyond that contact sales support via web chat, phone or Twitter. here on this forum we have no access to this stuff, as much as occasionally we would love to help people get rid of their fees...

 

Mylenium

cityszn
citysznAuthor
Participant
June 20, 2021

i also never put in any credit card information... will i get charged after thr trial is over? some people have sayed no, unless you payed for a monthly subscription (which i have not). 

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