ZXP Installer extension not compatible

New Here ,
Mar 15, 2021 Mar 15, 2021

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I am trying to instal some extensions onto After Effets 2021 using ZXP installer however, it keeps showing "Installation failed because the extension is not compatible with the installed applications". I am using a Macbook Pro 2020 with Big Sur 11.2.3 and the Creative Suite updated to 2021 versions of all the apps.

I have deleted the ZXP installer, downloaded it again, obtained the latest version of the extension and nothing changes.

Does anyone have any idea on how to fix this?

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correct answers 1 Correct answer

Community Beginner , May 25, 2021 May 25, 2021

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New Here ,
May 25, 2021 May 25, 2021

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I've got the same problem. Have you figured it out?

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Community Beginner ,
May 25, 2021 May 25, 2021

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Contributor ,
Jun 22, 2021 Jun 22, 2021

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Thanks... zxp-licious 🙂

Fixed da' Problem!

 

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New Here ,
Jul 23, 2021 Jul 23, 2021

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Thank you very much! It works great.

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New Here ,
Apr 29, 2022 Apr 29, 2022

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I downloaded the instructions but my Windows 10 device is not responding

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