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Opt-out of the installation of Cinema 4D R21 when installing After Effects

Community Beginner ,
Sep 28, 2022 Sep 28, 2022

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Add a checkbox or something to allow users to opt-out of the installation of Cinema 4D R21 when installing After Effects.

I already have a valid perpetual license for Cinema 4D R19 Studio. R21 is pointless as it only allows me to use a trial license or purchase a license. The application is useless for those who already own a commercial license.

To make matters worse, I must uninstall it every time there is an update for After Effects. Quite frankly, I consider it bloatware. It useless and it wastes space on my hard drive.

I understand that there are people who don’t already own C4D who would find this useful which I why I think the ability to opt-out would make both sides happy.
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correct answers 1 Correct answer

Adobe Employee , Oct 19, 2022 Oct 19, 2022

Hi all,

Thank you for taking the time to make this request and upvote it. We're happy to announce that the installation of C4D is now optional in After Effects 2023 (version 23.0). Full details are available here: https://helpx.adobe.com/after-effects/using/whats-new/2023.html#C4D-optional-installer 

 

Thanks again for your feedback as we continue to improve After Effects,

- John, After Effects Engineering Team 

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66 Comments
Adobe Employee ,
Sep 28, 2022 Sep 28, 2022

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The version of Cinema4D that comes with AE is not trial/purchase only: it gives you access to the C4D Lite feature set as part of your CC subscription. You can also choose a time-limited trial of the full version when you register, and it will revert to Lite after that. Some newer functionality is enabled in Lite, however, so it's worth a look if you want to use features that aren't available in your perpetually-licensed version.

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Explorer ,
Sep 28, 2022 Sep 28, 2022

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C4D should have a separate installer in the CC suite. It's third party software that I didn't ask for, is forced onto my pc and requires a separate license for full functionality. This really stinks of an inappropriate business deal made between Adobe and Maxon.

And it's clear Victoria didn't even read your comment, since she doesn't address any of your concerns

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Explorer ,
Sep 28, 2022 Sep 28, 2022

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Adobe is not a company who cares! They are known for their bloatware! When a company uses its own super slow dumb installer rather than InstallShield (with no fully working uninstaller), what do you expect from them?

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Community Beginner ,
Sep 28, 2022 Sep 28, 2022

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Why did you install 3rd party software on my computer, adobe is becoming a virus

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Community Beginner ,
Sep 28, 2022 Sep 28, 2022

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I am interested in getting C4D myself but this forced install is truly disgusting. This is not how you integrate third party software into AE, you should not have to rely on the full original install to include a small part of the software integration in AE itself, or it should not present itself as its own application. I had no idea where this piece of software came from when it appeared in my computer and had to search online to find out it was installed by adobe. This is totally messed up and you guys should know better.

There isn't any two ways around it, this is wrong in too many ways.
1. I need to be informed that software is being installed into my computer
2. I need to be given an option of what gets installed on my computer
3. You shouldn't require this much bloat in software to integrate just the rendering engine of something else. This should've been a plugin that you can download if you own C4D, not an integration that you cannot opt out of.

Find a way to make sure users know that new software belongs to your installer so we don't immediately assume we've got a virus, and don't be using up our storage space randomly to include unrequested things like this. Adobe doesn't serve the one community, we are individual paying customers, you guys seem to forget that. I have better support from free subscriptions and software than this. Its easy to forget that I am paying a ton of money for something that should be better.

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New Here ,
Sep 28, 2022 Sep 28, 2022

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It's asinine that I wasn't notified that it gets installed. If Adobe is bold enough to do this without a mention, what's to stop them from installing any number of other software packages on my machine?

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Explorer ,
Sep 28, 2022 Sep 28, 2022

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There was a comment here, which has now been removed, by a 'Warren Heaton'. This person is a 'community professional' over on the Adobe user forums, and he's been often quite condescending there to anyone opposing this forced C4D integration. Apparently, that wasn't enough, so he also continued here, saying that C4D integration is great and that he would down-vote this issue if the forums allowed it. Below is my response to that comment. I'll just leave it here for reference.

--

Warren Heaton the 'community professional' again. Trying to influence a vote here really is very inappropriate from your position and not in the best interest of the community. You should be here to represent us and help us.

This 'I would down-vote' snide is another cherry on the cake of your inappropriate comments. Did Adobe really hire you to make contributions like this? I am very curious what your deal with Adobe is and what you are instructed to do.

For anyone interested, there is a thread about this issue on the community forums where this guy is showing his finest qualities: https://community.adobe.com/t5/after-effects/prevent-maxon-cinema-4d-force-install/m-p/11220030

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Community Beginner ,
Sep 28, 2022 Sep 28, 2022

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Quick update, so I recently installed the new 2020 version of After Effects and I'm starting to realize that Adobe somehow developed the gift of making an already bad situation worse.

I knew they were probably going to install the new version of C4D (and I was right), but they're too lazy to uninstall the previous version they forced on to my computer. They're spreading like rabbits. Yes, I can manually do it myself, but that's beside the point.

Also to those who pointed out that the version installed by AE was not a trial version, You are right. I was opening it from the start menu which opens C4D normally. I hadn't realized that I had to open it from within AE to load C4D Lite.

That being said, I still don't like what Adobe is doing.

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Community Beginner ,
Sep 28, 2022 Sep 28, 2022

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I don't know why I didn't know this was happening before today, but I find it completely inappropriate to force install a piece of software from another vendor, because it "makes things easier".

I don't use 3D objects in my After Effects workflow too often or usually I'm just compositing in AE.

I honestly thought my system was compromised until I found the rabbit hole of users complaining about this.

Please allow for an opt out. With a small SSD, that space is carefully managed. Being forced to install another company's software package without being prompted is just rude.

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New Here ,
Sep 28, 2022 Sep 28, 2022

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Just noticed C4D installed and thought someone had somehow been at my PC. Genuinely scared me to think a piece of software, legitimate or not, had just appeared on my computer without any intervention from myself. Having the option to install it is one thing, but deliberately forcing a piece of software without any real indication to the end-user that you're doing so just isn't right. General installer best-practices involve letting the user know what is being installed and when it's being installed. Is it really so much to ask for a "Hey, would you want to install C4D as well? It'll help you do some neat stuff!" like thanks, maybe I do, and I appreciate you asking me Adobe.

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New Here ,
Sep 28, 2022 Sep 28, 2022

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It is a very cool idea to have C4D tightly integrated in AE however the way it is installed is completely wrong.
The functionality should either be completely integrated into AE without the 3rd party application being installed. Or there should be a clear prompt asking do I want C4D to be installed as an additional application.
The fact that the old version of this secretly installed C4D is just left on my system and a new one is installed on update is just sad case of bad software development or total disregard for customers you choose.

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New Here ,
Sep 28, 2022 Sep 28, 2022

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The "we know it's good for you" approach just gave me a scare. I installed some software on my machine and when I check it out, surprise, Maxon was there, among the last installed. Since not in my wildest dreams I imagined Adobe would install something without my consent, I immediately blamed the new software.
An hour later of searching for the wrong staff, I finally started searching for "who installed Maxon on my pc" and found the Adobe forum page https://community.adobe.com/t5/after-effects/prevent-maxon-cinema-4d-force-install/td-p/10695447?pag...
I agree with the comment below that mr. Warren Heaton is condescending in that discussion. By no stretch, one could easily consider the installation of Maxon abusive. Apparently, there are quite a few.
So, now that I know it's not malware / bitcoin miner / virus etc, I can DECIDE FOR MYSELF that I do not actually need Maxon and can uninstall it. Looking forward to uninstalling it again and again after the next Adobe updates...

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New Here ,
Sep 28, 2022 Sep 28, 2022

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Really, it's a simple common sense thing. I don't want any bloatware installed on my computer without me even knowing how did it get there. It took some googling to figure out what was going on. I'm not using Adobe Effects, I just installed it for a trial, but as it turns out I also installed something I'm not interested in or familiar with.

And what I think is an even bigger problem here is that Adobe don't even see it as a problem...

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New Here ,
Sep 28, 2022 Sep 28, 2022

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It's not a trial.

If anything, it would be amazing if Adobe came to an agreement with Maxon that allows for our Creative Cloud subscription to include Cinema 4D Broadcast or Cinema 4D Studio.

I would down-vote this if the User-Voice forum allowed for it.

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New Here ,
Sep 28, 2022 Sep 28, 2022

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Finding Cinema 4D installed on my computer without my knowledge or consent gave me a scare.

Thankfully I'd heard of the product before, but the fact it had suddenly appeared was concerning. There was certainly no way I was going to open it without being sure it was genuine.

Installing anything without consent is unacceptable, no matter how great the software is or how well-intentioned the motive.

If the Cinema 4D integration is so good, Adobe should talk about it up-front, selling the benefits and allowing customers to opt in, not sneaking it in round the back like some shady browser toolbar. To say it was explained in the EULA is like saying the plans were on display in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying ‘Beware of the Leopard'.

Furthermore, the response of 'Adobe Community Professionals' on this has been appalling – wilfully misunderstanding the concept of consent and why it's necessary. If that's reflective of Adobe's attitude in general it's not surprising something this misguided has happened.

What else are Adobe installing without my knowledge?

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New Here ,
Sep 28, 2022 Sep 28, 2022

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I've been using C4D at a Studio I worked for and it was a brilliant Software. Seeing how Adobe is treating it now is just a shame cause it makes C4D look bad and pretty much malicious.

I randomly found it on my pc after installing AE to see how it runs on my new private pc. Never noticed a C4D install on my Mac at work until I searched for it and found a hidden stash of what felt like 5 different FULL versions of C4D each being a new update instead of replacing the old one. Even after the AE trial was uninstalled from my personal pc it keeps downloading C4D. It's like a curse!

I'm about do deinstall the whole creative cloud and cancel my private subscription to get this madness to stop it they can't give us a choice.

Again to be clear: I don't think C4D is bad and after reading into this I'm aware of the benifits AE is getting from it. I actually fully that. It's the way it is delivered and forced without giving the user a clear notice or choice. Since adobe moved to the subscription based pricing a lot of weird stuff has been happening and I struggle with finding good reasons to stay with their service...

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Community Beginner ,
Sep 28, 2022 Sep 28, 2022

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The 16 (now 17) comments here are not the only ones who are bothered by this feature.

The program costs almost an entire GB of space, and again only offers a trial run of the software.

I don't care if "many professionals" use it in conjunction with AE. I don't. I am also a professional and shouldn't have to be bothered to go in and uninstall this program over and over.

Stealth installations are bad. Stop doing bad things. I don't want Cinema, and I'm upset that I didn't notice it until 4 *months* after it had been installed.

Stop doing this.

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New Here ,
Sep 28, 2022 Sep 28, 2022

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I like C4D. I use Blender myself, but I have used C4D in the past. What ****** me off is not the lack of warning from adobe about any of these hidden software instaling itself wihthout my permition, that's not what an update is for, and it's not the fact that adobe leaves a mess after every single update. It's the fact that Adobe, as a company, pays people to act like monkeys on the forums, trowing **** at answers. I DO hope they pay them to act like this, otherwise please, you have your warning here adobe. Dodging the questions while praying for the almighty functionalities a program I will not use will have on my computer. What's next? I pay for Photoshop and get the entire Adobe packages JUST IN CASE I buy them 5 years later?

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New Here ,
Sep 28, 2022 Sep 28, 2022

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I also don't want Cinema4D.

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New Here ,
Sep 28, 2022 Sep 28, 2022

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I am sick and tired of uninstalling this program.

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Explorer ,
Sep 28, 2022 Sep 28, 2022

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I've been scratching my head for several months about this Maxon software that keeps reappearing when I remove it. A quick Duck Duck Go search led me hear.

Anything in my Applications folder that starts with Adobe is obviously installed by Creative Cloud. Everything else needs to be explicitly stated.

Poor UX.

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New Here ,
Sep 28, 2022 Sep 28, 2022

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ADD A CHECKBOX FOR NOT INSTALLING CINEMA 4D ++++++++ plus one here

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New Here ,
Sep 28, 2022 Sep 28, 2022

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Please Adobe - I do not want this application, stop installing it, My solid state drive is very small to encourage using cloud storage.

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New Here ,
Sep 28, 2022 Sep 28, 2022

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I know Cinema4D, but never installed it on my new PC, when I found it I thought it was malware disguising as a popular program... what the **** Adobe ?

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Explorer ,
Sep 28, 2022 Sep 28, 2022

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I already have a perpetual license to R20, and found R22 trial installed on my hard drive without any notification whatsoever. So Adobe installer doesn't even bother to check if there's already a working version installed.

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