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Andi11
Participant
October 11, 2019
Question

Adobe After Effect CC 2015 Error

  • October 11, 2019
  • 3 replies
  • 252 views

Since few days I have problems using Adobe After effects CC 2015.

If i try to open a new composition layer there always appears a bright red background layer and I can't even add a photo or a graphic. Also my real size of my composition is invisible.

 

You see some screenshot attached.

 

Does anybody know what the issue could be?

 

Thank you in advance.

Best regards

    This topic has been closed for replies.

    3 replies

    Tomas Sinkunas
    Tomas Sinkunas
    Legend
    October 11, 2019

    What's the reason for working on an app that's 4 years old, and no longer supported, and not updating to the newest one, since you already pay for a subscription? Many things have changed since 2015, and many improvements were made by AE team since then,

    OussK
    Community Expert
    OussKCommunity Expert
    Community Expert
    October 11, 2019

    A martin say's, follow his suggestion and let us know the result 

    Martin_Ritter
    Martin_Ritter
    Legend
    October 11, 2019

    Update your GPU driver, reset preferences, re-install AE - in this order.

     

    Let us know if any of this helps.

     

    *Martin

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