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trevorl94013499
trevorl94013499
Participant
January 16, 2018
Answered

Adobe products and Avast Antivirus

  • January 16, 2018
  • 1 reply
  • 7675 views

I know this is a topic in the Avast forums, but Avast has not addressed it yet, so maybe this is happening to someone else.
I just reinstalled Windows 10 (I always do after a Creator's Update), installed my Adobe products (Photoshop, After Effects, Media Encoder, Illustrator, Audition and Lightroom Classic; all latest version builds).  Avast Premier 17.9.2322 (Build 17.9.3761.278) refuses to let all but Illustrator load.  In order for the products to successfully load, I have to disconnect my internet and turn off all Avast shields, then all Adobe products load as usual.  There are no corrupt files, there are no viruses.  If anyone has experienced this, or has a solution, please inform me.

This topic has been closed for replies.
Correct answer Dave_LaRonde

It's a pretty common occurrence.  Downloading adobe stuff does not play nicely with antivirus applications.  It sounds like you're taking the right approach, i.e. disabling the antivirus while you install.

1 reply

Dave_LaRonde
Dave_LaRondeCorrect answer
Inspiring
January 16, 2018

It's a pretty common occurrence.  Downloading adobe stuff does not play nicely with antivirus applications.  It sounds like you're taking the right approach, i.e. disabling the antivirus while you install.

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