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Bruno_Rojas
Bruno_Rojas
Inspiring
April 3, 2020
Answered

After Effects 2020 freezes while importing PSD as composition

  • April 3, 2020
  • 5 replies
  • 4824 views

I'm working on a project and suddenly after effects stop importing PSD files with layers as composition.

 

This is absurd. In the middle of a project with a tight deadline. Adobe answers, please !!

This topic has been closed for replies.
Correct answer Bruno_Rojas

I started thinking and trying to figure out but myself since Adobe always takes ages to solve any issue. 2 days ago importing PSD files as composition was working. And suddenly it stops working. The only thing I changed was installing Autodesk's import plugin , to import cameras lights and objects into my AE Comps. The workflow worked smoothly.I was able to get the data I needed from Autodesk 3DSmax. But now I know that ruined my PSD import. As soon as  I removed Autodesk .dlls and the plugin file from the supportfiles/plugins AE folder, all the importing of PSDs started working again.I don't know why, but that was my problem. 

5 replies

gabrielo28916554
gabrielo28916554
Participant
November 28, 2022

In my case I solved the problem by something related to the names of my files. I had several Lower Thirds templates named LT1,LT2, LT3, LT4, LT5, etc., and automatically A.E., I imported them as a sequence of frames and it caused a crash. I renamed the files and voila, it worked again without any problem.

 

Marwan Badawy
Marwan Badawy
Participant
June 29, 2022

Just Solved it.

Edit > Preferences > General > Reveal preferences in explorer .. Delete that file and restart after effects

    I
    ian carry
    Participant
    December 7, 2022

    this helped me as well .. tnx mate 🙂

     

     

    B
    b_clovis
    Participant
    May 25, 2022

    I have the same issue, but I don't have anything Autodesk-related installed!

     

    AE 22.2
    System:

    • macOS Big Sur 11.6
    • 3 GHz 6-Core Intel Core i5 CPU
    • 40 GB 2667 MHz DDR4 RAM
    • Radeon Pro 570X 4 GB GPU

     

    Any PSD, regardless of complexity (even ones that worked previously) causes AE to freeze, then crash, when I import it as a composition. Unbelievable that these things still keep happening.

    Marwan Badawy
    Marwan Badawy
    Participant
    June 29, 2022

    I have the same problem .. I think because we have AMD Graphics card, I have Rx 5700xt
    >
    have you fixed it ?!

    Szalam
    Community Expert
    SzalamCommunity Expert
    Community Expert
    April 3, 2020

    Thank you for reporting what worked for you! This will likely help other people with the same issue. 🙂

    Bruno_Rojas
    Bruno_RojasAuthorCorrect answer
    Inspiring
    April 3, 2020

    I started thinking and trying to figure out but myself since Adobe always takes ages to solve any issue. 2 days ago importing PSD files as composition was working. And suddenly it stops working. The only thing I changed was installing Autodesk's import plugin , to import cameras lights and objects into my AE Comps. The workflow worked smoothly.I was able to get the data I needed from Autodesk 3DSmax. But now I know that ruined my PSD import. As soon as  I removed Autodesk .dlls and the plugin file from the supportfiles/plugins AE folder, all the importing of PSDs started working again.I don't know why, but that was my problem. 

      L
      Leo Bubani
      Participant
      May 27, 2021

      Thanks a lot! I'd never have figured that by myself

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