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Exquisite_Flutter0D4E
Participant
July 30, 2017
Answered

After Effects Alert

  • July 30, 2017
  • 1 reply
  • 5360 views

During operation, the program closes and an error appears !

    This topic has been closed for replies.
    Correct answer AlexBerryLibrary

    Thanks RameezKhan This seems to have worked :

    After effects cc 2017 quit unexpectedly mac after update

    RameezKhan

    Correct Answer by RameezKhan on Jun 23, 2017 4:56 AM

    Try this:

    Rename the After Effects folder to OLD_After Effects in the following locations:

    Location 1: When in Finder, click on Go > Go to Folder > ~/Library/Application Support/Adobe

    Location 2: Go > Go to Folder > ~/Library/Preferences/Adobe

    Location 3: Documents > Adobe

    NOTE: This will reset AE preferences and customization

    Hope this helps.

    Rameez

    1 reply

    Andrew Yoole
    Andrew Yoole
    Inspiring
    July 30, 2017

    Please provide a lot more information. 

    Describe your hardware with detailed specs - CPU, GPU, RAM etc.

    Describe your software:  what OS?  After Effects version?  Third party plugins?

    Describe your project - how complex is it?  What effects does it use?

    It looks like you might be using a template project, like a Videohive animation.  Please let us know the details if that's the case.

    A
    AlexBerryLibrary
    Inspiring
    August 2, 2017

    I am having the same problem. After Effects crashes at open. Is there a way to get the app up and running again?

    I have created a fairly simple, maybe 10 second motion graphic title sequence, using the most current Adobe Creative Cloud versions of Illustrator and After Effects.

    A
    AlexBerryLibraryCorrect answer
    Inspiring
    August 2, 2017

    Thanks RameezKhan This seems to have worked :

    After effects cc 2017 quit unexpectedly mac after update

    RameezKhan

    Correct Answer by RameezKhan on Jun 23, 2017 4:56 AM

    Try this:

    Rename the After Effects folder to OLD_After Effects in the following locations:

    Location 1: When in Finder, click on Go > Go to Folder > ~/Library/Application Support/Adobe

    Location 2: Go > Go to Folder > ~/Library/Preferences/Adobe

    Location 3: Documents > Adobe

    NOTE: This will reset AE preferences and customization

    Hope this helps.

    Rameez

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